With 75 miles on my new 07 Ody, I dropped it off at a family owned, very reliable service station to put the Blizzak snow tires on.
I have had tires sent to this station direct from Tirerack before and they always do an exceptional job.
This time, the oldest member of the family business forgot to put some spacer on the tire balancer and as each of the rims was spun it got grooves about 1 inch from the top outside dug into the rim. The grooves are into the soft part of the aluminium on our EX-L enough to lay a toothpick into them in spots on all four rims.
My wife picked up the van and the owner said to have me call him and he showed her the damage.
Prior to dropping by to see him, I wondered if anyone has a suggestion for me. I do not want to stick it to this station who has always treated me and my kids well in servicing our cars. I am tempted to just put my hand on his shoulder, look him in the eye and say, don't mention it and live with it...but, we do keep our vehicles in very nice shape paying big for detailing each year and personally washing and detailing the vehicles.
Has anyone ever had a similar situation and if so, ideas for resolution? Open to viable solutions short of requiring this guy to buy me four new rims.