New Disappointed Owner
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Thread: New Disappointed Owner

  1. #1
    Registered User
    Join Date
    Feb 2013
    Location
    Southern Ohio
    Posts
    2

    New Disappointed Owner

    Just bought a new 2013 Odyssey EX, in the shop already with 300 miles.
    Dealer and Honda not impressive so far.

    I'm 58, retired, ready to travel...........and new van in the shop!

    Thought I'd join and share the experience.
    Mark

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  3. #2
    Registered User
    Join Date
    Apr 2010
    Location
    Ohio
    Posts
    1,138
    Who is the dealer?
    30 year career of car sales and related industry
    2006 EX-L Slate Green Metallic - Purchased new Dec 2005, totaled May 2013 at 166K
    2007 EX-L NAV RES Slate Green Metallic - purchased May 2013 with 113K

  4. #3
    Registered User
    Join Date
    Jul 2004
    Location
    Ottawa, Canada
    Posts
    4,276
    Sorry for your disappointment, but anything mechanical can break.

    What problem brought it back to the shop?
    2002 Odyssey EX Fern (Granite) Green
    Honda hood deflector, mud guards, AC condenser screen mod, Zyml wax, Amsoil EaO20 oil filter, Amsoil synthetic 5W20, Krown rustproofing, block heater (gets cc...cold in Canada in winter!)
    Original transmission at 117,000 miles/189,000 km, Amsoil ATF since 79,000 miles/127,000 km, Honda aux ATF cooler, Magnefine aux ATF filter, 16 ATF drain & fills

  5. #4
    Registered User Speedlimit's Avatar
    Join Date
    Feb 2008
    Location
    Ames,IA
    Posts
    166
    WoW, this is really disappointing. They should just gave you another new one!?

    Did you contact Honda USA directly?

    Here is their info: Customer Service - Official Honda Web Site

    Contact Us
    For further assistance, feel free to contact Honda Automobile Customer Service. Business hours are Monday through Friday, 6:00 a.m. to 5:00 p.m., Pacific Time.

    Honda Customer Service can now be reached via Twitter at: @HondaCustSvc
    By Phone
    At our toll-free number: 1-800-999-1009
    By Fax
    (310) 783-3023 (24 Hours)
    By Mail
    American Honda Motor Co., Inc.
    Honda Automobile Customer Service
    1919 Torrance Boulevard
    Good luck and keep us posted!
    Last edited by Speedlimit; 02-26-2013 at 08:53 PM.
    2001 EX 137K
    105K Replaced Engine with a Salvage one 115K
    116K DIY replaced Spark plugs with Bosch Platinum +4
    97K Timing belt + Water pump
    P0420, Transmission at 88K
    Weathertech mats

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