I live in Ottawa, Canada. I purchased a brand new 2019 Honda Odyssey and went to take delivery of the vehicle after completing the payment and financing documentation. During the pre-delivery inspection, my wife and I right away noticed chipped paint and visible rust at the both ends of the Hood towards the windshield. Sales person said, it looks like the vehicle is exposed to winter in outside. Sales person brought manager and he acted surprise that paint chipped at both ends. He said, it does not look like rust and just a discolored metal. I refused to take the delivery and told Sales person that I am not buying a brand new vehicle with chipped paint and visible rust. Sales person is going to talk to General manager and will come back with options in a day. Please share your thoughts on how I should deal with this situation.
New Honda Odyssy Touring 1.jpgNew Honda Odyssy Touring 2.jpgNew Honda Odyssy Touring 3.JPG