I was charged for a timing belt tensioner during a timing belt change (Hondacare)
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Thread: I was charged for a timing belt tensioner during a timing belt change (Hondacare)

  1. #1
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    I was charged for a timing belt tensioner during a timing belt change (Hondacare)

    Hi all,

    I brought my wife's 2005 Ody in for the master cylinder recall this morning. When I brought it in they reminded me that I was due for a timing belt change (we have just over 99K miles on the van). I told them to do it.

    I received a message at 2:00 and they said that the tensioner was leaking and needed to be replaced. I did not listen to the message till about 4:00 and they told me the van was holding up the lift so they just went ahead and replaced the tensioner. I asked if the tensioner (part only) was covered under my extended hondacare warranty.. they said no, its a "wear item". I paid over the phone ($150 extra for the part) and picked up the car after hours.

    I was thinking about this at home this evening and decided to poke around, I seemed to remember that the tensioner was covered.

    I found a couple places online that does mention that Hondacare covers the tensioner.. does this sound right to you all? I am thinking that I should probably get refunded for the $150 part??

    Honda Care Extended Service Contract | Honda Cars of Bellevue | Omaha Honda Dealer | Bellevue Honda Dealer | Bellevue, Omaha, Council Bluffs, Offutt AFB, Lincoln, Nebraska, Iowa

    Any insight or opinions welcome.

    thanks,

    -Bill
    2005 Odyssey EXL W/ RES & NAV
    2003 Silverado ECSB Z-71 LT
    1990 Corvette ZR-1 Red/Red #2193

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  3. #2
    cnn
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    They should have replaced the WP + Idler Pulley as well.
    At 100K miles, who knows what will fail next.

    Re: TB tensioner, if the extended policy says it covers then you should get your money back, but you have to submit the proper paperwork through proper address.
    cnn: 2007 Odyssey LX, R.I.P. May 2014

  4. #3
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    Sample Honda Care contract is here:
    http://www.curryhondacare.com/resour...leContract.pdf

    See the following section:
    IV. WHAT IS NOT COVERED

    I do not see the timing belt tensioner in the list, so I would expect it to be covered. Give Honda customer service a call to find out for sure.
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  6. #4
    Registered User MTPockets08's Avatar
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    $150 is absolutely insane given they had everything opened up already and the tensioner is a $40 part. Man I dread dealer service visits for that reason.

    Joel
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    Quote Originally Posted by MTPockets08 View Post
    $150 is absolutely insane given they had everything opened up already and the tensioner is a $40 part. Man I dread dealer service visits for that reason.

    Joel

    I just got some quote for my 2006 Odyssey EX. The cheapest for TB and WP is $895 without tensioner and seals. The tensioner cost extra $148 and the seals $80. Are these insane? I am at metro Denver.

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    Quote Originally Posted by JCL12 View Post
    I just got some quote for my 2006 Odyssey EX. The cheapest for TB and WP is $895 without tensioner and seals. The tensioner cost extra $148 and the seals $80. Are these insane? I am at metro Denver.
    Depends on market region and parts used. I do Aisin kit here installed with new spark plugs for $860

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    Quote Originally Posted by JCL12 View Post
    I just got some quote for my 2006 Odyssey EX. The cheapest for TB and WP is $895 without tensioner and seals. The tensioner cost extra $148 and the seals $80. Are these insane? I am at metro Denver.
    How much will it cost if you have to to go back in again in 20k miles and replace the water pump, tensioner (which often leak) or oil seals? Just do it and get it over with.
    2008 Odyssey Touring-Silver
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    REPLACE the tensioner, regardless it is leak or not. timing belt rarely broken, but tensioner fail quite often.

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    We don't drive our van that many miles per year. At 49K miles now on a 2010.

    Could be another 5 years before I hit 100K miles. Can I wait and not do this timing belt or do I need to do it at 7yrs (so in 2017?)

  12. #10
    Registered User John Clark's Avatar
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    You're driving an average number of miles, maybe slightly less. Remember that time deteriorates the belt, as does mileage.
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  13. #11
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    Quote Originally Posted by John Clark View Post
    How much will it cost if you have to to go back in again in 20k miles and replace the water pump, tensioner (which often leak) or oil seals? Just do it and get it over with.
    I tell this to people time and again, yea you save a few bucks right now but what about a few months from now.........was that few bucks really worth holding on to?


    Quote Originally Posted by Hogan773 View Post
    We don't drive our van that many miles per year. At 49K miles now on a 2010.

    Could be another 5 years before I hit 100K miles. Can I wait and not do this timing belt or do I need to do it at 7yrs (so in 2017?)
    I'd change it at the year interval for your driving habit, Even though the drivetime isn't set on the belt the installed time will still wear it and it will usually go out at the worst time.

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    Hi TSM,

    The Aisin kit does not come with the camshaft and crankshaft seals. How much more it will cost for replacing 2 camshaft and one crankshaft seals. Will there be extra labor involved?

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    Quote Originally Posted by JCL12 View Post
    Hi TSM,

    The Aisin kit does not come with the camshaft and crankshaft seals. How much more it will cost for replacing 2 camshaft and one crankshaft seals. Will there be extra labor involved?
    It adds about an hour in labor so that will depend on which shop you go to out in CO.
    The seals themselves are about $20 extra (total for all 3).

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    Hi TSM,

    So basically, I should replace all the followings:

    Timing belt, Water pump with gasket, Idler pulley, Tensioner pulley, Hydrolic tensioner, Front camshaft and crankshaft seals (2 camshaft and one crankshaft) and Serpentine belt.

    What should be the price range?

  17. #15
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    Quote Originally Posted by JCL12 View Post
    Hi TSM,

    So basically, I should replace all the followings:

    Timing belt, Water pump with gasket, Idler pulley, Tensioner pulley, Hydrolic tensioner, Front camshaft and crankshaft seals (2 camshaft and one crankshaft) and Serpentine belt.

    What should be the price range?
    $850-1250 installed out here in CA sir, i always add plugs too since it is also a wear item

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