Bluetooth updates?

Mutinyguy · Oct 16, 2017

Anyone have information on a Bluetooth or system update? My iPhone 7 continues to cut out on music, podcasts and audible books...sometimes it will work for 20 minutes other times it cuts out every 15 seconds....Dealership has no idea about an update

We drove to the Grand Canyon last week which is about a 5 hr drive and had my iPhone bluetooth to a Chevy Cruze....never dropped out once!

Thanks!

Jim

Mutinyguy · Oct 17, 2017

I assume the answer is No...does anyone have their Bluetooth working with an iPhone as far as streaming music, etc?

Jim

digitalextremes · Oct 17, 2017

Mutinyguy said:
I assume the answer is No...does anyone have their Bluetooth working with an iPhone as far as streaming music, etc?

Jim

Cuts off during phone and streaming for me as well. BT in car needs update.

Sent from my iPhone using Tapatalk

cevvw9 · Oct 18, 2017

The dealership told us to keep checking Honda HandsFreeLink | Bluetooth Connectivity for Honda Cars and wait until our Sprint Samsung Galaxy S8 gets added to the compatible phones list. Seems ridiculous that it wouldn't just work right away though.

Of course it wasn't there when I checked a few days ago, but it is now! Still not working unless there's a new update that I haven't received yet.

digitalextremes · Oct 18, 2017

It probably worked with whatever they tested with but Apple has updated BT so many times with OS updates so Honda needs to catch up.

Sent from my iPhone using Tapatalk

SolidState9311 · Oct 18, 2017

I have the iPhone 7 and I have not had it cut out but I have had it stutter from time to time. I took to dealer and they ran diagnostics and contacted Honda. I was told it's a known problem and working on a fix, this was 2 months ago.

My work around is to turn off the entertainment system and turn back on, seems to clear the stuttering. Seems to happen more often if the RES is in use.

geemboomba · Oct 18, 2017

Mutinyguy said:
Anyone have information on a Bluetooth or system update? My iPhone 7 continues to cut out on music, podcasts and audible books...sometimes it will work for 20 minutes other times it cuts out every 15 seconds....Dealership has no idea about an update
We drove to the Grand Canyon last week which is about a 5 hr drive and had my iPhone bluetooth to a Chevy Cruze....never dropped out once!

Thanks!

Jim

Same problems with my Google Pixel XL. It gets frustrating sometimes. My fix is to restart my phone and that fixes it for a while.

Sent from my Pixel XL using Tapatalk

charlie472 · Oct 19, 2017

SolidState9311 said:
I have the iPhone 7 and I have not had it cut out but I have had it stutter from time to time. I took to dealer and they ran diagnostics and contacted Honda. I was told it's a known problem and working on a fix, this was 2 months ago.

My work around is to turn off the entertainment system and turn back on, seems to clear the stuttering. Seems to happen more often if the RES is in use.

Yes our RES EXL paired with my IPhone 7 cuts in and out every couple second. Going to see the dealer tomorrow along with my passenger side not opening.

Sent from my iPhone using Tapatalk

odyva · Oct 20, 2017

It has some issues with iPhone music streaming, works fine with Android, checked same song :rollingeyes:
setting-General-Accessibility-Call Audio Routing-select Bluetooth Headset this setting may reduce the intermittent stopage

My earlier 16 Odyssey did not have this issue
sometimes i feel 2018 model, Honda did not carry the best things from previous model.. there are many which they missed...

blahblahking · Oct 20, 2017

Temp Fix

Try turning the car's WIFI off. I have an EXL and the in car WIFI is not used at all so this solution works for me.

Dakine1337 · Oct 21, 2017

I noticed the Bluetooth issues in the 2018 Elite also. It starts to skip like a scratched up CD. its very annoying. I had to turn off the head unit and restart it.

BTooth · Oct 22, 2017

Yep, seems that turning off WiFi on the vehicle worked for us. We tried turning WiFi off on the phone and not the vehicle and still had the problem. Not sure why that would only affect iPhones?

Mutinyguy · Oct 22, 2017

BTooth said:
Yep, seems that turning off WiFi on the vehicle worked for us. We tried turning WiFi off on the phone and not the vehicle and still had the problem. Not sure why that would only affect iPhones?

Yes, same here...will keep monitoring it...

Accord07 · Oct 23, 2017

The Bluetooth problem is not limited to Apple devices. Android phones have experienced similar problems in my van on the few occasions when they were not plugged in. At least for me though the issue is limited to A2DP (the BT profile used for "high quality" audio playback), while HFP (the BT profile used for voice calls) is not affected - I have been on Marathon conference calls in my van and it never dropped a beat. When plugged in, however, this is a non-issue because audio output from Google Play Music, Amazon Music, Spotify etc. is delivered to the head unit over the USB cable through Android Auto, and it relies on BT for voice calls only. The only Apple device I have is ancient, so I cannot test it; but I wouldn't be surprised that if you play music through CarPlay you will get around the BT problem and likely have better audio quality as well.

Mutinyguy · Oct 24, 2017

Went for a ride to the dealership to have my vehicle checked for paint flaws, 2 hr roundtrip...another post....i turned off wi-fi and no issues at all streaming songs or podcast....pathetic!

Thambiah · Oct 27, 2017

Thank you for this tip, it worked. After turning the van's WIFI off, the BT connection is working fine.

Ozonerian · Mar 17, 2018

I also have the same issue on Odyssey 2018 Touring, tried disconnecting WiFi and that does not work. I’ m really dissapointed

Bluetooth updates?

Mutinyguy

Mutinyguy

digitalextremes

cevvw9

digitalextremes

SolidState9311

geemboomba

charlie472

odyva

blahblahking

Dakine1337

BTooth

Mutinyguy

Accord07

Mutinyguy

Thambiah

Ozonerian

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