Car broken into, damaged driver's side key hold, what parts needed to fix?

spunger_1 · Jan 18, 2022

Hi there, we had our 2018 Honda Odyssey broken into yesterday while out on a walk. It looked like they broke the door lock (almost if they stuck a big screw-driver into the slot and twisted that). It's deformed a little bit and the key no longer works. I think replacing is pretty straight forward but was wondering outside of the key cylinder are there any other parts needed? I know a new lock cylinder will come with new keys which is fine if it saves me from taking it to the dealership (we never use the key anyways it's always the FOB) but in case of an emergency it would be helpful to use the key (if the battery dies).

Thieves didn't get much, just my debit/credit cards and luckilly was able to stop all charges from going through. I'm just out feeling violated and the door lock.

I am pretty mechanically inclined so this doesn't scare me at all, just want to have the parts on hand before digging into it. I suppose I could call the dealer but I'm sure they'll want $500 to change it all out. We've had huge rashes of theft (both cars broken into and catalytic converters stolen) for months now. None of that happened to us but Honda's seem to be easy to get into & cost massive costs in repair/replacement.

Any help would be appreciated.

Raptor88 · Jan 18, 2022

spunger_1 said:
Hi there, we had our 2018 Honda Odyssey broken into yesterday while out on a walk. It looked like they broke the door lock (almost if they stuck a big screw-driver into the slot and twisted that). It's deformed a little bit and the key no longer works. I think replacing is pretty straight forward but was wondering outside of the key cylinder are there any other parts needed? I know a new lock cylinder will come with new keys which is fine if it saves me from taking it to the dealership (we never use the key anyways it's always the FOB) but in case of an emergency it would be helpful to use the key (if the battery dies).

Thieves didn't get much, just my debit/credit cards and luckilly was able to stop all charges from going through. I'm just out feeling violated and the door lock.

I am pretty mechanically inclined so this doesn't scare me at all, just want to have the parts on hand before digging into it. I suppose I could call the dealer but I'm sure they'll want $500 to change it all out. We've had huge rashes of theft (both cars broken into and catalytic converters stolen) for months now. None of that happened to us but Honda's seem to be easy to get into & cost massive costs in repair/replacement.

Any help would be appreciated.

I don't know what parts will be needed to fix but I have a suggestion.

If you're thinking about installing a vibration sensor car alarm to protect against the same thing happening again, maybe now is the time to do it. Since your door lock is already damaged, you'll be able to test the vibration sensor by pounding a screwdriver into the already broken lock.

Hmmm, I wonder if I should install a vibration sensor on our 2019 Ody EX? No idea what kind of alarm to install or how much of a bother it will be to arm and disarm. Maybe folks who already did it can chime in.

DJVAN · Jan 18, 2022

spunger_1 said:
Any help would be appreciated.

Here is a link for the part number you need, if their was any damage to surrounding parts, you should be able to determine by looking at the expanded drawing number(s.) I do not think the FOB comes with it or not, you will need to ask the Honda Parts guys that question.
Sorry to hear you vehicles have been robbed or broken into so much...

smufguy · Jan 18, 2022

I recommend that you have your insurance be notified and an estimate done. They will give you a full detailed run down on what is needed. You do not have to pursue or submit a claim so no harm to you. You can also take it to a dealership and get just an estimate from them.

Use those/that report and move forward with your repair.

jiantao · Jan 18, 2022

Also, keep in mind that I believe if you file an insurance claim, this would go under comprehensive, not collision. I typically would err on the side of not reporting it to the insurance company if you can fix it yourself for a few hundred dollars, but my understanding is that insurance companies don't typically raise rates if you file a comprehensive claim (this is unlike a collision claim).

The key lock should not be a difficult part to replace. On some cars (not sure about the Odyssey), it more or less involves replacing the exterior handle. If you don't mind having a different key for the door, I think you're on the right direction if you want to fix it yourself.

dvpatel · Jan 18, 2022

I only provide the insurance people need-to-know stuff. Even if you call this in and NOT file a claim, they will have this in their records. After having flawless records for 25 years, my wife ran into a spate of bad luck. One was a weather related wreck and the second an at-fault one. Since they were both one after the other (one per year), the insurance folks did not waste ANY time in flagging her a "high risk". No tickets, no wrecks and nothing on her record (never even pulled over). Before that, the only issue she had several years before was a deer ran into our accord while she was driving. It was a comprehensive claim.

I look at cops and insurance people as need-to-know. Do not provide anything to them which they may be able to use it against you.

Ted · Jan 18, 2022

dvpatel said:
the insurance folks did not waste ANY time in flagging her a "high risk".

And what happened as a result of that flag? I had three glass claims in the space of 2 years and my rates only dropped as my vehicles aged.

dvpatel · Jan 18, 2022

Ted said:
And what happened as a result of that flag? I had three glass claims in the space of 2 years and my rates only dropped as my vehicles aged.

I would recommend you re-read my post. The 2 things I had were actual wrecks. Our insurance went from $1300 per year to $1900 the 2nd year even though it was a weather related accident due to standing water on an on-ramp, to $3700 the year after due to the said "high risk" flag. The $3700 was AFTER I had already dropped full coverage of our Maxima to liability only. The original $1300 was full coverage for both the Odyssey and the Maxima.

Ted · Jan 18, 2022

dvpatel said:
I would recommend you re-read my post. The 2 things I had were actual wrecks. Our insurance went from $1300 per year to $1900 the 2nd year even though it was a weather related accident due to standing water on an on-ramp, to $3700 the year after due to the said "high risk" flag. The $3700 was AFTER I had already dropped full coverage of our Maxima to liability only. The original $1300 was full coverage for both the Odyssey and the Maxima.

I read and understood what you wrote. I was just adding my experience, saying I've had claims of the type people often say "don't file, they'll just boost your rates." And it didn't happen.

I doubt your insurance company saw the water incident as "not at fault". You're a wise husband, and didn't blame her.

dvpatel · Jan 19, 2022

Ted said:
I read and understood what you wrote. I was just adding my experience, saying I've had claims of the type people often say "don't file, they'll just boost your rates." And it didn't happen.

I doubt your insurance company saw the water incident as "not at fault". You're a wise husband, and didn't blame her.

How would you describe a stream of standing/flowing water on an on ramp in a 70 mph zone with a rather short merge ramp? The Accord hydroplaned, spun out and hit the guard rail. That rail is ALWAYS damaged. It was repaired and the shiny new guard rail lasted an entire day and was damaged AGAIN by someone else. That day, there were THREE cars which hit it. The 2 other ones drove their cars on to the freeway and then went and stopped under the bridge so she never saw them or the problem on that on-ramp.

But. If it makes you feel better to blame my wife, so be it.

BTW. Amica was our insurance. They did actually say it was a not-at fault wreck and was due to weather but in NC, a single car wreck is chargeable and that is why it counted against us in light of the second wreck 13 months later.

dvpatel · Jan 19, 2022

Ted said:
I read and understood what you wrote. I was just adding my experience, saying I've had claims of the type people often say "don't file, they'll just boost your rates." And it didn't happen.

Also. Please do tell once you get a collision claim or two. I pray you do not get into a wreck especially an at-fault one. You are comparing apples to oranges. Glass break are NOT chargeable here in NC. So, they cannot raise your rates for glass breaks. They absolutely can for other comprehensive claims and you bet they sure can for ALL Collision claims.

jiantao · Jan 19, 2022

dvpatel said:
Also. Please do tell once you get a collision claim or two. I pray you do not get into a wreck especially an at-fault one. You are comparing apples to oranges. Glass break are NOT chargeable here in NC. So, they cannot raise your rates for glass breaks. They absolutely can for other comprehensive claims and you bet they sure can for ALL Collision claims.

This is a good point I didn't think about. Glass breakage is not the same as other comprehensive claims... I always lumped them together in my head for some reason. Now that you mention it this way, I do think insurance companies look at them differently.

Insurance companies will absolutely raise rates for any sort of at-fault collision claim. You might get a break with a not-at-fault accident, or a comprehensive claim, if you haven't had any other claims in the last 5 years and don't have any other claims for the next 5 years. If you have two or more not-at-fault claims or comprehensive claims, chances are your rates will raise anyway.

I had a very minor accident with my 20-year old Camry about a year ago - a truck scratched the rear quarter panel and left a (very small) dent in Manhattan. That car is not in the best cosmetic condition anyway. In hindsight, I probably should have filed a claim with his insurance, since the accident wasn't my fault. But I already had an at-fault accident from 4 years prior, and I was worried that having 2 accidents in the 5 year timeframe would not look good on my record. And I thought it might be more trouble than it was worth if I ended up getting into another accident or received a ticket in the next 5 years, since my other accident from 4 years prior was about to fall off my record in a year. The truck driver had $150 cash on him, so I just took it and called it a day.

But, as you said, it also varies state-to-state, and company-to-company.

Ted · Jan 19, 2022

dvpatel said:
Also. Please do tell once you get a collision claim or two. I pray you do not get into a wreck especially an at-fault one. You are comparing apples to oranges. Glass break are NOT chargeable here in NC. So, they cannot raise your rates for glass breaks. They absolutely can for other comprehensive claims and you bet they sure can for ALL Collision claims.

I'm glad that Amica saw things your way. (They are my insurance company too.) But let's keep in mind what OP wrote about ...a parked vehicle break-in. And OP was getting advice from some quarters to not even discuss with insurance agent because they'll use it as an excuse to raise rates. And you came in supporting that argument. It's that "don't use your insurance because it will cost you" position that doesn't make sense to me.

My last collision claim, a dozen years ago, was in some ways similar. My daughter had her car legally parked at the railroad station, and someone came along and ran into 5 cars in a row. While no question my daughter was not at fault, subrogation left Geico less than whole because the total damage to the five cars exceeded the driver's coverage limit. My rates not affected...contrary to your assertion you bet they sure can for ALL Collision claims.

I did not say anything about my view of your wife's being at-fault or not. I start with the general principal that a driver should not overdrive for the conditions...rain, snow, ice, darkness.. But there's a lot of other factors to consider in any particular case, of which I am ignorant. If the insurance company concluded in her favor, I have no basis to disagree.

Too much about insurance is too political, and varies state to state. So, one person's experience in one state doesn't necessarily mean anything in another state. One small point I just discussed with Amica: In NY, I can drop PIP if I have an employer who will continue my pay regardless of reason and provide medical coverage as well. But since I don't have an employer (retired), and all of my income and medical insurance will continue regardless, I can't drop it. Go figure. I guess they need me, who will never use it, in the pool to keep rates down.

dvpatel · Jan 19, 2022

Ted said:
I did not say anything about my view of your wife's being at-fault or not. I start with the general principal that a driver should not overdrive for the conditions...rain, snow, ice, darkness.. But there's a lot of other factors to consider in any particular case, of which I am ignorant. If the insurance company concluded in her favor, I have no basis to disagree.

Ted said:
I doubt your insurance company saw the water incident as "not at fault". You're a wise husband, and didn't blame her.

I rest my case. The rest of your reply is fine. This does vary state to state drastically. No disputes for the rest of your post.

BTW. I will say this. It is ALWAYS easy to do Monday or Tuesday morning quarter backing till you actually face that issue yourself that is. I have seen that ramp and it is short and on a 70 mph zone. It was drizzling and I believe her and the fact that all she tried to do was speed up and merge and spun out.

Ted · Jan 19, 2022

I believe that insurance companies rarely find drivers not at fault in single car collisions. Being the greedy, money hungry, screw the customer beasts that "everyone" sees them as. So, in any instance where I hear a story such as yours, I will continue to doubt that the insurance company will find "no fault". Until informed that they reached a different conclusion.

And aside from anything else, including reality, I think a spouse should have the partner's back. Not saying she deserved blame despite what Amica found. I know many people who just have to find someone to blame whenever anything goes wrong. Better to be thankful that the car protected her in the accident.

spunger_1 · Jan 19, 2022

DJVAN said:
Here is a link for the part number you need, if their was any damage to surrounding parts, you should be able to determine by looking at the expanded drawing number(s.) I do not think the FOB comes with it or not, you will need to ask the Honda Parts guys that question.
Sorry to hear you vehicles have been robbed or broken into so much...

Thank you DJVAN, I'll start with that part and see if anything else is damaged. From the looks of the tumbler it's almost as if it keys into the door lock mechanism some how (I've watched some youtube videos and that ends up damaged too). I think it probably just comes with 2 keys as I've changed ignition switches in older cars and that's what they came with. As it would be nice to have everything with the same key we've only used it when the battery died so I'll take my chances lol.

Yes sucks to have car broken into. I know Honda's are targets but we wern't the only ones from the same parking area, just one of the fortunate ones to block everything before they (the scum) could get any $$$. They got $70 from my money clip (but left the ridge wallet, it's $100) and my Oakley glasses. We aren't talking brain surgeons here.

I'll give the key a shot and see where the repair goes, probably down a rabbit hole but I'd rather do the work then $500 to the dealer.

kernel · Jan 19, 2022

Rather than the "stealership", have you checked with locksmith services?
Moving my door lock from the old to new panel on my '02 was a big challenge. Took maybe 2 hours as I recall.

odysseaodyssea · Apr 13, 2023

I had the same thing happen to me a few months ago... forced entry into a 2019 Odyssey that destroyed the lock. They stolen credit/debit cards as well.

According to the local Honda dealership, if you order a new cylinder you can take it to a locksmith and they can re-code it for your old keys. The key that comes with the new cylinder won't fit inside the fob, and won't work on the glove box, so this may be a cheaper solution if you want to have fob-compatible keys.

Also, I just had a second forced entry on the same vehicle today. Luckily I hadn't replaced the cylinder yet, but if I had they would have destroyed that, too.

AFAICT there is a fatal flaw in this car's design that allows for easy forced entry that also bypasses the alarm. When the cylinder turns, the alarm is disabled... no questions asked. Even if it's a screwdriver.

I'm considering disabling the key-based lock entirely. I don't know... weld a piece of metal over the front of it 😂

bocabimmer · Apr 14, 2023

This happened to me a few months ago. Ended up getting a cylinder and having a locksmith rekeying it to my existing key.

Do not get rid of the ability to use the key!!! If your battery is dead, you’re totally locked out (ask me how I know).

odysseaodyssea · Apr 14, 2023

bocabimmer said:
Do not get rid of the ability to use the key!!! If your battery is dead, you’re totally locked out (ask me how I know).

Fair enough 😂

Car broken into, damaged driver's side key hold, what parts needed to fix?

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