Bought a 2002 EX and the next morning when we were warming the engine in the garage with defrost and AC turned off(it gets down to 30 degress F here)we noticed a puddle of an oily-substance. We called the dealer right away since the van was only a day old and we believe this is a problem that originated at the factory. No luck with the dealer who is 100 miles away. Dealer claims that though he had the van on his lot for 10 days before we bought it, he had no idea of a leak. In the 3 weeks that we have owned the van, we have taken it to the closest Honda service center 4 times and left it overnight once. First they said they could not detect a leak. When we insisted that it happened only when the engine was cold and started first thing in the morning, and we collected the oily substance as proof and took it back to the service center, they agreed to put some dye in the engine oil to detect a leak. Now the Honda technician claims that the leak is because the O-ring is missing from the AC lines that run just underneath the hood and the AC line may be damaged. So they have ordered new parts and will have to take the front lights out to get to where they think the problem is. Has anyone else had the same problem?
Weird thing is the service center always gives us a tough time with giving us a receipt for everytime we have taken the van to them. The technicians say "We voided the entry since all we did was let the van sit overnight at the shop to detect the leak or all we did was add dye to the engine oil" . I believe that no matter how small the job they did, they should give the van owner some proof of the van having been looked at by the Honda service center. Does anyone have an opinion on this? Please advice.
Weird thing is the service center always gives us a tough time with giving us a receipt for everytime we have taken the van to them. The technicians say "We voided the entry since all we did was let the van sit overnight at the shop to detect the leak or all we did was add dye to the engine oil" . I believe that no matter how small the job they did, they should give the van owner some proof of the van having been looked at by the Honda service center. Does anyone have an opinion on this? Please advice.