I can't believe it! After taking delivery, and looking the van over very very carefully for paint problems, I noticed a bad blotch on the hood of my new 2002 Ody LX. It only shows up when the sun is shining on the hood from over the top of the van, but when is shows, it REALLY shows. It looks like the metal flakes in an arc across the hood are not laying the same way as all the others, and it makes a bright streak. Unbelievably visible under the right light, completely invisible any other time.
Now what do I do? All the posters on this site seem so rational and level headed. I value your opinions. Do I:
-Insist on replacing the whole van? How can I be sure the next one won't be the same or worse?
-Get them to repaint the hood? Will the repaint match, and will it fade faster than the rest of the van?
-Get my money back and buy something else? As much as the Chrysler is criticized for reliability problems, it is a nice van with better paint quality than Honda. And right now it comes with a 7/100K powertrain warranty.
-Just live with it and save the heavy-duty worrying for important things in life?
I have not taken it back to the dealer yet. I picked it up yesterday (Sat) and noticed the problem today. I have a very good working relationship with the dealer as this is my 4th Honda. Jim F., I think you know this dealer, they are right up Hwy. 6 from you, actually on 1960 just north of 290. They have dealt with me honestly and fairly, and I think if I let them know I am serious about replacing the van I stand a better than average chance. Got a good deal, too: $500 below MSRP, no hidden charges, and $850 for the 7/100/0 Hondacare warranty.
Please let me know what you all think. Thanks.
Now what do I do? All the posters on this site seem so rational and level headed. I value your opinions. Do I:
-Insist on replacing the whole van? How can I be sure the next one won't be the same or worse?
-Get them to repaint the hood? Will the repaint match, and will it fade faster than the rest of the van?
-Get my money back and buy something else? As much as the Chrysler is criticized for reliability problems, it is a nice van with better paint quality than Honda. And right now it comes with a 7/100K powertrain warranty.
-Just live with it and save the heavy-duty worrying for important things in life?
I have not taken it back to the dealer yet. I picked it up yesterday (Sat) and noticed the problem today. I have a very good working relationship with the dealer as this is my 4th Honda. Jim F., I think you know this dealer, they are right up Hwy. 6 from you, actually on 1960 just north of 290. They have dealt with me honestly and fairly, and I think if I let them know I am serious about replacing the van I stand a better than average chance. Got a good deal, too: $500 below MSRP, no hidden charges, and $850 for the 7/100/0 Hondacare warranty.
Please let me know what you all think. Thanks.