[Gettin'AVan]

<font face="Verdana, Arial" size="2">Originally posted by groupset:
Act like you really, sincerely appreciate the business.</font>

This is big! My salesman called me 3 days after the sale to make sure everything was OK and to see if we had any questions. The sales manager called after one week to make certain I was satisfied with the car and with his salesman. Somebody (probably an assistant) from the dealership called one month later to make certain I had received follow-up that made me feel comfortable that I was being "looked after".

The salesman told me if I ever needed a last-minute service appointment when none was available that I should call him and he would try to pull a string. It doesn't matter if I never need him to or even if he can't get it done - it's an example of him offering a little service that I appreciate considering I bought a car that he really did nothing to "sell".

A last, specific piece of advice would be to hang out on this forum for awhile. The people here know more than any salesman I've ever encountered. Thanks to my sucking up the collective wisdom presented here I know that I can go "toe-to-toe" with many salespeople.

Good luck-

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dMax
'02 GG EX-L w/fog lights

[This message has been edited by dMax (edited 01-29-2002).]

 

[Gettin'AVan]

<font face="Verdana, Arial" size="2">Originally posted by Tim L:
"Toe to Toe"?? This isn't supposed to be a boxing match folks.

</font>

So sorry! I chose my words *very* poorly. I wasn't meaning to imply any adversarial situation - in a good sale everybody should win and walk away smiling. Replace "toe-to-toe" with "fact-for-fact" regarding the '02 ODY.

Maugham makes a lot of good points, some of which deserve follow-up but I'm going to pass up the opportunity now as I'm not up to massive typing.

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dMax
'02 GG EX-L w/fog lights

[This message has been edited by dMax (edited 01-31-2002).]