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As a salesperson, What can I do to make the experience more pleasant?

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I'm a salesperson at Beaverton Honda here in Oregon. I'm looking for suggestions on how to make purchasing an Odyssey a more pleasant experience. I'd also like to know what you didn't like, or just downright annoyed you, so I can try to avoid those things. Just so everyone knows upfront. I do not have any control over the price. (I know that can be one of the biggest annoyances.

Thanks in advance,
Ken Nix Beaverton Honda
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328 Posts
Maugham's first point is the most important.

I understand the dealers need to try to eake out the most profit for each sale, just as we are trying to get the best deal for ourselves. However, being lied to has made me walk out of more than a few dealerships.
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