Joined
·
244 Posts
Got a question regarding the 08200-9017 and 08200-9017a ATF fluid interchangeability.
We have a 2019 EX, with the 9-speed trans. Two months ago, I brought the van in for new tires and also an ATF fluid change. I was told that they didn't have any of the 08200-9017, ATF 3.1 as there was a nationwide shortage.
I called around the northern NJ area and Honda dealers are saying the same thing and that the fluid is on a nationwide backorder. So, I'm considering using the Acura version, 08200-9017a. However, as I have HondaCare for 8 years in total, I wanted to be sure from a warranty perspective that there would be no issue. I emailed American Honda, asking specifically would using 08200-9017 void my transmission warranty and this is the response I got:
The answer I was expecting would be either yes or no, not to contact your dealer.
So I called and spoke to someone in customer service, about my case.. Long story short, I was told by the rep that he was not aware of a nationwide shortage of 08200-9017. To which I basically said, you're customer service, how can you NOT know there is a nationwide shortage. The customer service rep initially would not say that using the Acura version, the 08200-9017a, would not void the warranty. After some pushing on my part, he said "It should not void the warranty".
Regardless, I was NOT happy with the response from Honda via email and NOT happy with what I was told by the customer service rep.
So, has anyone reached out to American Honda and gotten a satisfactory answer as to whether the 08200-9017 and 08200-9017a are interchangeable?
We have a 2019 EX, with the 9-speed trans. Two months ago, I brought the van in for new tires and also an ATF fluid change. I was told that they didn't have any of the 08200-9017, ATF 3.1 as there was a nationwide shortage.
I called around the northern NJ area and Honda dealers are saying the same thing and that the fluid is on a nationwide backorder. So, I'm considering using the Acura version, 08200-9017a. However, as I have HondaCare for 8 years in total, I wanted to be sure from a warranty perspective that there would be no issue. I emailed American Honda, asking specifically would using 08200-9017 void my transmission warranty and this is the response I got:
The answer I was expecting would be either yes or no, not to contact your dealer.
So I called and spoke to someone in customer service, about my case.. Long story short, I was told by the rep that he was not aware of a nationwide shortage of 08200-9017. To which I basically said, you're customer service, how can you NOT know there is a nationwide shortage. The customer service rep initially would not say that using the Acura version, the 08200-9017a, would not void the warranty. After some pushing on my part, he said "It should not void the warranty".
Regardless, I was NOT happy with the response from Honda via email and NOT happy with what I was told by the customer service rep.
So, has anyone reached out to American Honda and gotten a satisfactory answer as to whether the 08200-9017 and 08200-9017a are interchangeable?