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Discussion Starter #1
Just received word that Honda Canada will be issuing service bulletin which increases warranty coverage of the clock light from 1 year to 3 years. Kudos to Honda Canada for rectifying this annoying problem.
 

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How will WE know this coverage has been extended? Take the dealers word that it has-or hasn't? Does this extension apply to U.S. vehicles too?

Regards
AL
 

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What's the problem? My clock light went out just after picking it up in Dec. Now it's back on.

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D Schaefer
99 Odyssey EX
93 Escort LX
60 Thunderbird Conv.
 

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Discussion Starter #4
I don't know how they could NOT extend it to U.S. customers. Basically, I complained to Honda Canada that this clock problem seemed quite common......(according to this and other message boards...as well my dealer told me that they had replaced 4 other clock lights on Odyessys) and asked why it was not covered as a warranty issue. They called me back(took a couple of weeks), told me a service bulletin would be released, and called my local Honda dealer and told them about the situation.
 

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<font face="Verdana, Arial" size="2">Originally posted by dgs:
What's the problem? My clock light went out just after picking it up in Dec. Now it's back on.

</font>
What is it??

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D Schaefer
99 Odyssey EX
93 Escort LX
60 Thunderbird Conv.
 

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Discussion Starter #6
<font face="Verdana, Arial" size="2">Originally posted by dgs:
What is it??

</font>
You ask "what is it"; your clock light is back on; in my case the clock was not back on, so it was replaced; what exactly are you asking?
 

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I was just looking for a further explination of the issue with the clock. Since my light has mysteriously gone off then back on, I was wondering if it was related to your issue, which I assume was premature failure of the light, not the actual clock. Did they replace the entire clock or just the bulb? My Ody is too old (99 model, bought Certified in Dec) to get the dealer to replace the bulb under warranty, but if it's a defect in the clock itself, I may push the issue if it happens again.

BTW - My light came back on when my wife ran her finger over the clock lense. It's been fine ever since.



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D Schaefer
99 Odyssey EX
93 Escort LX
60 Thunderbird Conv.
 

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Discussion Starter #8
It was just the bulb that was replaced; I was told the warranty for the clock bulb would be increased from 1 year to 3 years. Hope that clarifies everything. My clock worked fine throughout; just could not read it in the dark.
 

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I can't see the clock well at night (or daytime either) and wonder whether or not you can put a really bright bulb in it?

[This message has been edited by MerpsMom (edited 02-15-2002).]
 

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Discussion Starter #10
<font face="Verdana, Arial" size="2">Originally posted by MerpsMom:
I can't see the clock well at night (or daytime either) and wonder whether or not you can put a really bright bulb in it?

[This message has been edited by MerpsMom (edited 02-15-2002).]
</font>
Talk to the folks at General Electric.Apparently they can light up a ball park.
 

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They could not duplicate the problem in my clock, but replaced the bulb anyway. (I'll bet). They also could not duplicate the shift position light flicker. ( while it was setting motionless in the garage bay) They did drag me in there to patiently explain that the light would dim when I put the lights on. Helluva revelation! That p'd me off and I explained that my last car also had lights and I had read the manual and fully underatood the intricate function of the light switch.

I had the tires rotated and asked for a visual inspection of the brake pads while the front wheels were off. I noticed, after I got home that there was no notation on the work order requesting that the pads be checked, and no notation as to their condition. I mentioned all this when they called for a customer satisfaction survey and they said they always check the pads when they rotate the tires. I asked why nothing was noted on the work order, they said "if nothing was noted then they must be OK". Now how am I to know that they were even looked at? What is OK?
I don't think Honda dealers are much different than a Quick lube place or Sams, except the car also gets hosed at the Honda dealer.

Regards
Al
 

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<font face="Verdana, Arial" size="2">Originally posted by albaby:
[BI don't think Honda dealers are much different than a Quick lube place or Sams, except the car also gets hosed at the Honda dealer.

Regards
Al[/B]</font>
Actually, the dealer nearest to me *is* different than the local quick lube place. The dealer presses the techies to push the cars through as fast as possible. As a result, they don't have time to do things right; and their shortcuts and ommissions cause problems later.

After one of the dealer's techies told me this, I quit taking mine there.
 
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