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I had a P0240 check engine code within 10 miles of the dealer on the same day I purchased my used 2007 EX-L.
I immediately called the dealer and told them what happened. They seemed apologetic and said they would check it out. Dealer told me of course they would replace the catalytic converter and I would not be charged. Sounds great so far.
I dropped the vehicle off very early in the morning and they did not get around to my van until very late in the day and only after I called multiple times. I went to pick the van up and they said they replaced the cat and a few other parts (I have the labor sheet stating what was done).
I'm a bit of a gearhead and so I go under the van to check out their handywork later that evening. Everything looks as it did and the cat has bolts that are very rusty. The check engine light is no longer on, but I cannot see any place where there was work done.
It seems to me that a new part would be very noticeable and the bolts would not be completely rusted. How should I approach this situation?
I immediately called the dealer and told them what happened. They seemed apologetic and said they would check it out. Dealer told me of course they would replace the catalytic converter and I would not be charged. Sounds great so far.
I dropped the vehicle off very early in the morning and they did not get around to my van until very late in the day and only after I called multiple times. I went to pick the van up and they said they replaced the cat and a few other parts (I have the labor sheet stating what was done).
I'm a bit of a gearhead and so I go under the van to check out their handywork later that evening. Everything looks as it did and the cat has bolts that are very rusty. The check engine light is no longer on, but I cannot see any place where there was work done.
It seems to me that a new part would be very noticeable and the bolts would not be completely rusted. How should I approach this situation?