I'm not saying that it can't be fixed... I'm saying that they had somebody incompetent do the alignment, which doesn't bode well for anything else they did or will be doing. It is also a hint that the front end should be checked closely - but not necessarily a deal breaker. If you have an alignment sheet for the most recent work, can you post it?Are you just saying they did a bad job with the alignment, or if after an alignment the steering wheel being off is a sign of a major problem that can't be fixed without major repair?
Then again, when I have alignments done, I stand right behind the car and make sure the tech does everything right (and often request non-OEM alignment settings). I'm sure it annoys the shop, but alignments and tires are basically the only things I don't do myself (heck, I normally bring the wheels/tires to the tire shop off the car even...).