I've had my Odyssey for just over a year now and it's been nothing but problems. It's been back in the shop more often than my other car that is now 8 years old. So if anyone else knows where all these problems come from, maybe you can help me out here since my Honda dealer doesn't seem competent enough to get things done right.
First, power windows and power sliding doors: I've heard power sliding doors are not very reliable from other users. Maybe Honda should listen to their customers for once and get it fixed! Power windows, I had to get it repaired because it was so noisy. Of course, my totally incompetent Honda dealer couldn't do that right the first time so I had to bring the van in twice to get it fixed. I just hope it does not break again...then again, at the rate the van is demolishing itself, I've got my fingers crossed.
Second, my van is, as I stated earlier, just over a year old. I have the hood deflector as well as paint protector sealant on the vehicle. The paint is chipping all around the van and official Honda reps response is "it is the aerodynamic design of the van and it's meant to pick up rocks from the ground...so the chips on the paint are normal." I'm not talking a couple of chips here. I can find over 20 chips on the hood alone easily and Honda guy's telling me that it's the way the van is designed? Do all Odyssey owners know about this problem and just live with the defect or what?
Third, the brakes: so far both front and rear breaks have been replaced twice. What's wrong with this picture here? And what's even more amazing is that after my Honda guys replaced the brakes the second time, apparently, they misplaced some pins that are supposed to go on one set of wheels to the other. The result was that the parking brakes were stuck at engaged position. Of course, the brake light in the dash does not show it is so but the van was getting absolutely terrible mileage and was driving very heavy. I brought it back in and they said they took care of it. Well, it is a little bit better now but the van is still driving heavier and it's getting about 15-17 mpg, which I believe is quite low for an Odyssey (I used to get over 20 mpg easily when I first got the van). Now I am afraid of bringing the van back to its own dealer...pretty sad.
When I spend over $30k for a vehicle, I expect it to last me at least good 7 to 10 years. My other car that is now 8 years old costed about half of that and has been problem free, for the most part. Since everyone praises Odyssey to be the best minivan out there, I certainly hope that no one else is having as much problem as I am. Could my minivan be a lemon? Hmmm...Is there anyway I can express my frustration to a Honda customer care people (if such thing even exists)? Help!
First, power windows and power sliding doors: I've heard power sliding doors are not very reliable from other users. Maybe Honda should listen to their customers for once and get it fixed! Power windows, I had to get it repaired because it was so noisy. Of course, my totally incompetent Honda dealer couldn't do that right the first time so I had to bring the van in twice to get it fixed. I just hope it does not break again...then again, at the rate the van is demolishing itself, I've got my fingers crossed.
Second, my van is, as I stated earlier, just over a year old. I have the hood deflector as well as paint protector sealant on the vehicle. The paint is chipping all around the van and official Honda reps response is "it is the aerodynamic design of the van and it's meant to pick up rocks from the ground...so the chips on the paint are normal." I'm not talking a couple of chips here. I can find over 20 chips on the hood alone easily and Honda guy's telling me that it's the way the van is designed? Do all Odyssey owners know about this problem and just live with the defect or what?
Third, the brakes: so far both front and rear breaks have been replaced twice. What's wrong with this picture here? And what's even more amazing is that after my Honda guys replaced the brakes the second time, apparently, they misplaced some pins that are supposed to go on one set of wheels to the other. The result was that the parking brakes were stuck at engaged position. Of course, the brake light in the dash does not show it is so but the van was getting absolutely terrible mileage and was driving very heavy. I brought it back in and they said they took care of it. Well, it is a little bit better now but the van is still driving heavier and it's getting about 15-17 mpg, which I believe is quite low for an Odyssey (I used to get over 20 mpg easily when I first got the van). Now I am afraid of bringing the van back to its own dealer...pretty sad.
When I spend over $30k for a vehicle, I expect it to last me at least good 7 to 10 years. My other car that is now 8 years old costed about half of that and has been problem free, for the most part. Since everyone praises Odyssey to be the best minivan out there, I certainly hope that no one else is having as much problem as I am. Could my minivan be a lemon? Hmmm...Is there anyway I can express my frustration to a Honda customer care people (if such thing even exists)? Help!