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Discussion Starter #1
Since this post is rather long I’ll separate it from the ongoing trans thread.

Bought my Odyssey new August/2003. Around 25k miles it started a high pitched whine at steady speed light throttle around 60 mph. A couple months later I received the recall for the transmission spray jet install which I did, that was at 30k miles.

I complained of the “whine” at that time and get the “deer in the headlights” look from the service manager at Honda of Ft. Myers. I inform him a search on the internet for this symptom leads to possible transmission problems. There were not many sites dealing with it at that time, now there are hundreds if not thousands of complaints. Service manager says he has not heard of this problem (BS!). They keep the vehicle over night to drive the next day after telling me they could hear no whine, when I pick it up the next day (third trip 20 miles each way) I’m told “could not reproduce” (BS!). I drive it with mechanic in passenger seat, he does hear the whine, we rule out alternator, wheel bearing, A/C, he mentions possible internal transmission problems. Service manager and mechanic inform me when they installed the trans spray jet the trans fluid looked very bad (at 30,000 miles!) and recommend it be changed. Since I do all my own work I buy enough Honda fluid for 3x drive drain and fill procedure. I’m told since it set no codes they can do nothing (BS!).

The first drain at 30k the fluid looked like brown crud, I was shocked at how bad it looked. Looking back its obvious the transmission had already had a serious issue and should have been replaced at that time as was allowed by the recall for the spray jet. I’ve done 3x changes every 30k miles since (suffering pouring fluid down the little dipstick hole, NOT what I paid for!) and fluid has looked fine ever since that first change but the whine has been there now for 6 years and covers a wider driving speed but absolutely miserable to drive at steady freeway speed. The transmission has been shifting very hard from 1 to 2 for nearly 2 years.

Last week I finally got P0740. I talk to the service guy at the dealer, and he says they only do a complete trans replace for that code and Honda is unlikely to help. I call Honda 800# and open a case. I hear total denial and then talk to the next level of denial Darrell Harville and told they’ll send the info to Honda of Ft. Myers. Take the vehicle in for the dealer to read the code, it’s confirmed, and before I even get home there is a call on my answering machine from the dealer’s service manager. I call him the next day and he says Honda will do nothing about it. I was told by Darrell Harville the service manager will contact a field rep more mechanical in nature than the warranty center and they would likely want more information. The short amount of time it took my local service manager to call me back makes me wonder if he talked to anyone? I was also told by the service manager they talk to the same people I do at the 800# and there is no field rep. Huh? The 800# tells me there is a separate field rep, the service manager tells me the 800# is all there is? Which one is not telling me the truth?

I call the Honda 800# again and ask to speak with the case manager Darrell Harville, I’m told he is not available, I inform the new denial person of more details and she says the information will be passed on to Darrell Harville and he will call me. That was two days ago, I’m still waiting.

Honda told me $3600. to replace the transmission but I will not pay for something that should have been fixed when it was in warranty and I complained about it. What incentive does Honda have to fix the problem if they stand to profit from it?

I am also currently looking at new and used cars and was considering an Accord, but my experience with 7 years of a whining Odyssey, the denial there was a problem, and now that it is officially failing and they don’t want to stand behind it makes me unwilling to repeat the same treatment a second time.

Do what’s right Honda, stop advertising how long your product lasts and actually back it up with more than advertising hype.
 

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Discussion Starter #2
From Jasper’s website specific to my 2003 Honda Odyssey:

NOTE: Due to overheating & bluing of the torque converter from the
insufficient OE cooling system, 100% of these units will include the
required transmission cooler (P/N LPD4490). Installation instructions
will be included along with the unit & cooler.
Jasper updates the OEM converter's poor design by adjusting the
clearance and updating with a new Kevlar friction lining.
 

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I hate to hear that !

What a bunch of sh** ! I feel for you, and I can relate completly, I had a 1999 VW Passat I purchased new for my wife, after 25K it burned 1 Qt of oil a month, I took it in they said Within Factory Speck's, I noted the Turbo charger seals were probably to blame, and this car had many other issues as well. Remember if they dont want to mess with ANY Car It's within factory spect's until it eat's it
I had a 75K warranty on it, at 74K the Turbo Charger screamed like a fire truck and it ran like junk. I had to get a visual inspection from the warranty company to see it I was BSing them. It took a week to get a inspector. It was finally fixed then the After Cooler blow's it ends off from the new pressure it was not use to. I had to fix that one out of pocket myself. As with most cars today you have to remove the front end to work on anything.I got it running the best it ever did and sold it, Lemon!
As for the 04 Oddy it had the oil injector in place when I purchased it with 24K on it. It is the EXL Model and is a AC Factory right now with this heat wave coming through.
If the Torque Converster's are Bad, what is the point of filtration I see Microfine making a fine dollar?, cooling would make more sence. I am 2 Months from paying it off. It will give me crap when I have title to it. In line cooler going in now I will not wait. It may be to late anyway, but a gallant effory it worth it..
 

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Discussion Starter #4
Re: I hate to hear that !

KAP said:
What a bunch of sh** ! I feel for you, and I can relate completly, I had a 1999 VW Passat I purchased new for my wife, after 25K it burned 1 Qt of oil a month, I took it in they said Within Factory Speck's, I noted the Turbo charger seals were probably to blame,
The Passat is one of three vehicles I’m considering so I’ve read about that oil use problem, as well as premature timing belt failure and camshaft/fuel pump wear. They put a timing chain on the late ‘08’s forward and there have been less complaints on oil use as well, but not sure if they did anything to the turbo to make the seal more reliable? I’ve read the same stories where VW claimed that was normal oil use. I have an 20 yr old Mitsubishi that leaks and burns oil (valve seals) and you can see it burning oil, and I think it uses less than the reports on some of those VW’s that were considered normal. Turbo cars need the absolute best oil you can use to avoid clogged feed lines and turbo bearing failure.
 

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Yep the tensioner on the timing belt was shot it was also replaced buy a upgraded version, and I was glad I got to it in time on the Passat, Chains, well that makes sence, I could never figure out why they had to re engineer a good trouble free thing, and throw rubber belts in there that will die?

I was a 3K Oil Change fanatic, it was babied and my wife drove it, I had leaks in the aftercooler hoses and bulging that sait I am going to blow out.
I wouild have to say the new 3.0 V6 is a sweet motor, and non turbo torque, less headache. Overdrive gives them great fuel ecomomy on the freeway, and it is a small 6 with more power than the 2.8 Audi/VW put out a while back.

Hope the best for you in you car persuit.

Kirk
 

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Discussion Starter #7 (Edited)
Bought a torque converter clutch solenoid Friday and replaced that but the old one was clean and working, since I had it I put it on anyways.

Saturday pulled off the top side A/T clutch pressure control solenoid valve A-B, feed pipe screens were clean and solenoids working.

Pulled the A/T clutch pressure control solenoid valve C and the upper screen in the rubber gasket was completely plugged with a light colored material, looked like plastic or aluminum?

Ran out of time to pull the three shift solenoids but cleaning the pressure control solenoid C has at least kept it from setting off the engine/TCS light for the last two days and it is driving far better but it’s still a hard shift from 1 to 2 but does not seem quite as hard as it was. Definite improvement and it seems to whine less (converter lock-up probably a bit better). I’m sure it’s a temporary improvement because there’s probably more of what was plugging the solenoid in there waiting to plug it again.

My Odyssey didn’t whine until 25k miles or so and having driven 6+ Hondas over the past 2 months while looking for another vehicle (to replace my 20 year old Mitsubishi) only one of those had a whine, and it’s serpentine belt was so badly tattered that may have been the problem. Truth is, they DO NOT all whine, that is more BS from the Denial People.

I complained of it whining at 30,000 miles, they did nothing, it has whined the 6 years since, Honda still owes me fixing the whine. Hey Honda, what do you think the whine is?

Addition: torque converter clutch solenoid, all genuine OEM:
Carquest Auto Parts $27.
Majestic Honda online $22.
Honda of Ft Myers (a Sonic Automotive dealer) $50.
 

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Discussion Starter #8
I will NEVER buy another Honda and I will recommend to my in-laws and other family members to do likewise. They are total sleazebags to act like they have no responsibility to fix my Odyssey after I complained of it whining at 30,000 miles, the transmission fluid was awful at that time as I was told by Honda of Ft Myers service manager and mechanic. The vehicle still whines, always has and Honda is putting up the stone wall of denial.

I’ll be filing a complaint with Attorney Generals office. I complained of a problem under warranty, they did not fix the problem, I still have the problem, they knew all along they had serious transmission problems, that’s why the spray jet recall. I have a product now that is limited in it’s functional use due to inaccessibility to the transmission fill hole being taken over with their amateurish spray jet. This is not the product I agreed to buy, it is a reverse engineered band aide to get it past warranty period and attempt to weasel out of paying for their own bad engineering. The short 3 year 36,000 mile warranty should have been a red flag Honda knew their product was junk. For Honda to even consider denial of a bad transmission after they already admitted they have a problem by installing the spray jet is outrageous.
 

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That whining noise was probably your TQ converter. I just did two odysseys. They were whining pretty bad. I installed new TQs on both. Whining noise is gone.
 

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FarmDog said:
I will NEVER buy another Honda and I will recommend to my in-laws and other family members to do likewise. They are total sleazebags to act like they have no responsibility to fix my Odyssey after I complained of it whining at 30,000 miles, the transmission fluid was awful at that time as I was told by Honda of Ft Myers service manager and mechanic. The vehicle still whines, always has and Honda is putting up the stone wall of denial.

I’ll be filing a complaint with Attorney Generals office. I complained of a problem under warranty, they did not fix the problem, I still have the problem, they knew all along they had serious transmission problems, that’s why the spray jet recall. I have a product now that is limited in it’s functional use due to inaccessibility to the transmission fill hole being taken over with their amateurish spray jet. This is not the product I agreed to buy, it is a reverse engineered band aide to get it past warranty period and attempt to weasel out of paying for their own bad engineering. The short 3 year 36,000 mile warranty should have been a red flag Honda knew their product was junk. For Honda to even consider denial of a bad transmission after they already admitted they have a problem by installing the spray jet is outrageous.
You cant judge every dealership. Not all of them are the same. There are alot of pricks that dont want to help customers. They just want to make that commission off your repairs for their paychecks. Then there are some that have good morals. Im a mechanic and trust me Ive gone to one dealership that tried to get over. This is wrong, then this is wrong and the list went from a simple key issue $95 to $500 plus. They try to stick it to me. Ask me if I ever went back? NO, once I find out theres alot of young kids out of school that dont know what they are doing at the dealership I wont come back.

Yes there are quite a few dealerships that hire young kids that just got their ASE. ASE dont mean shiat if you dont know how to work on a car, nor properly diagnose it.
 

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Discussion Starter #11
Jay25, agree with all your comments. I have a good friend who is now retired from being a mechanic at dealerships. He used to keep spare parts around bought or acquired on his own that he used to help troubleshoot a customer’s car to help save them from replacing a part that isn’t needed. He was old school and didn’t need any diagnostic computer. That’s the problem today, if it doesn’t have a code set then it didn’t happen, or at least they don’t know what it might be like those of us who grew up learning from others and by experience rather than computers. My friend was told by the owner of the dealership he was not there to save customers money or make them happy, he was there to make that dealership (him) money. That said I don’t have a problem with the mechanics I encountered with the Honda or any others actually, the problem is usually the guys in white shirts and expressionless faces who have never heard of the problem until after warranty and all of a sudden they are experts at the same problem. My comments about Honda are more a corporate culture rather than a shot at mechanics. I spend a lot of time following corporate America through stocks and have seen in depth the culture of crooks and greed. It’s a shame Honda appears headed that way. I read in my owners manual when I first bought the Honda that if you had a problem call them first as they wanted a chance to help customers to a resolution rather than people filing suits etc. The girl I encountered on the phone yesterday when I called the 800# had not one shred of helpful; or concern about a problem, she was apparently there to run shield for Darrell Harville. She was a pathetic example spin, twist, divert, and avoid the relevant while trying to provoke and insult. I pictured her twirling her bubble gum and texting her BFF’s while talking to me. She actually said in a smart aleck manner when I asked who was not telling the truth about field rep’s, she said “let me explain it in a way that might be easier and maybe you’ll understand” The “conversation” and any last thread of respect I ever had for Honda was gone at that moment as she was obviously trained this way. If Honda thinks that kind of training is effective or cute, they are heading for disaster. I have many years of tracking corporate crooks and seeing them fall.
 

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FarmDog,

I agree with what you are saying re Honda's attitude. But you'll find it no different than other auto manufacturers. Which is unfortunate. Especially considering that Honda wasn't like this in the past.

I've never owned any other car but a Honda. With my first 2 cars the dealer service was perfect. Something went slightly after the warranty and it was fixed no questions asked and no charge.

With my 04 CRV i noticed a change. I had to push for things to be corrected under warranty. Prime example was my propeller shaft. The U joints seize and it vibrates which you can feel through the whole car - it's like tires are unbalanced. Read up on the issue, took it to a mechanic friend who showed me the problem. Then took it to Honda for warranty replacement. Service rep (who I've known for a long time) says everything normal. BS. Shop foreman says they couldn't find anything. Only when I tell him I know it's an issue and I know the u joints are seized does he say "well, i'll make an exception for you and fix it under warranty". I'm thinking the car is still under warranty and they are still trying to shaft me? In the past it would have been "yes, shaft is damaged. we'll take care of it."

Sorry for the long rant but that's my example of how Honda has changed. I have others (things are "normal" until you show the service advisor a TSB!) but not enough space to write them all up. And I think that's the real issue. As Honda had grown, there problems have grown too. Now they are big they don't want to pay to fix everything and offer goodwill. It eats into profit. ANd now they threat people like dirt. It will catch up to them at some point. It's just a matter of time
 

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Discussion Starter #13
>>Especially considering that Honda wasn't like this in the past.

This has been my first Honda automobile though I’ve driven 4cyl Accord’s of relatives in the past. I bought new a Honda SL70 dirt bike in the early 70’s as a kid and it was my best friend for years through the trails and woods. I remember crashing it pretty hard breaking the mount that kept the forks from hitting the gas tank and smashing the tank. I took it to the Honda dealer for them to add a speedometer and without my even asking they said they didn’t think the fork stop should have broken and they fixed that and put a new gas tank on without my even asking them. That’s what made Honda successful, what they’re pulling now will send them down the same road as the FORMER big three.


>>I've never owned any other car but a Honda.

I suspect that’s where the reputations of any manufacturer are created. The “my family owned them so I do too” syndrome without even questioning if it makes sense compared to the competition. The OEM’s want to build brand loyalty much the same way cigarette manufacturers want to hook kids on a brand. I laugh at the Honda and lately Toyota ads that show people with hundreds of thousands of miles on their cars and I wonder how many engines and transmissions those cars have had.
 

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Discussion Starter #14 (Edited)
Time is running out for those of us with 2002-2003 Odyssey transmission problems that have been ignored by Honda.

I would suggest filing a report with the National Highway Traffic Safety Administration, NHTSA at phone number 1-888-327-4236.

And the BBB against Honda and if your local dealer has denied there was a problem like “can not reproduce” which is apparently all too common while in warranty but they seem to have no problem reproducing out of warranty.

I tried to file online with NHTSA and when I got to about the third or fourth page it appeared as though none of the options to click on were correct for my vehicle, I even went back to see if I had clicked on anything incorrectly (I hadn’t) if I would have filled it out it might never have shown up for an Odyssey and you could not bypass the screen. I’m thinking many others may have done this and their report either shows up under some other product, or it may appear a minor problem and not what was intended, or they gave up. I’m glad I called because I was able to give a more thorough description of the problem on the phone than I could have with their 2000 character restriction online. I’ve read speculation there has been no forced actions on our 5 speed transmission perhaps because it was not considered a safety issue. I would disagree, being stranded, pulling into traffic and having a sluggish mis-shift, or also in my case in southwest Florida rainy season having a hard 1 to 2 shift caused the front tires to break loose and/or created excessive jerking of the driver and steering wheel which could lead to loss of control and an accident.


I just realized with a 3 yr/36000 mile warranty as I had on my 2003, that ran the warranty out before the first scheduled normal conditions transmission fluid change. Wonder why Honda wanted out of the warranty before it was due a trans fluid change?
 

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FarmDog - I feel your pain. I have a 2003 Ody as well and know that tranny failure is in my near future. If you or any one else should file a complaint as you suggest with the NHTSA be sure to stress the actual or potential safety issue surrounding your tranny issues. This was suggested at a website that seems to add new information every week or so on the topic of the Honda Odyssey tranny issues.

Honda Odyssey Transmission Failures

I truly wish you the best of luck.
 

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Discussion Starter #17 (Edited)
Rpedersen,
>>If you or any one else should file a complaint as you suggest with the NHTSA be sure to stress the actual or potential safety issue surrounding your tranny issues.

I did file with the NHTSA and did stress it is a safety issue. That’s an interesting link there, amazing there are so many websites specifically dealing with Odyssey transmission problems, that’s a clear indication Honda has blown off owners and not accepted responsibility for their design flaws.

Automobile Magazine has a couple of threads as well. Amazing under heading Technical Discussion and considering any make or model of vehicle could be discussed, the 2003 Honda Odyssey is at the top of the list for replies and views at 187500:
http://forums.automobilemag.com/69/1124/technical-discussion/index.html


http://forums.automobilemag.com/70/6657086/honda/honda-odyssey-transmission-problem/page10.html#8290921



Z32,
>>Local News? 20/20? 60 minutes?

If I don’t hear back from Honda by Wednesday July/28/2010 that they will fix my Odyssey 100% at no cost to me and warrant such work same as new because I have been deprived of trouble free use for years even though I brought up the issue during warranty period and/or pay an outside garage to perform such work (I have little trust at this point in anything Honda related) I will go to every government and consumer agency including the TV networks. I never ever go away like they want us to.


My back has been hurting for a while now and my hearing seems to be deteriorating. Might have to see if the doctor thinks it’s the hard shifting Odyssey trans doing damage to my back and high pitched whine destroying my hearing? Could be a total disability liability here thanks to Honda’s non-response to problems.
 

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Discussion Starter #18
Just remembered something. When we bought the Odyssey new Honda used to call and ask how it was going and if there were any issues. I can remember them calling perhaps 3-4 times early on? We (she actually) complained of the sliding door being touchy in its operation and also complained of a shuddering at steady speed around 55 mph. I figured then it was the torque converter not able to make up its mind if it wanted to be locked up and I had read posts on this board of similar thoughts and complaints. I haven’t felt that shuddering for quite some time and am thinking it could be due to the material wear being great enough you don’t feel a lockup on the converter. In any case, that shuddering complaint should be registered by whomever it is that calls from Honda and they should be aware that likely points to the problems I’ve had.
 

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Discussion Starter #19
FarmDog said:

If I don’t hear back from Honda by Wednesday July/28/2010 that they will fix my Odyssey 100% at no cost to me and warrant such work same as new because I have been deprived of trouble free use for years even though I brought up the issue during warranty period and/or pay an outside garage to perform such work (I have little trust at this point in anything Honda related) I will go to every government and consumer agency including the TV networks. I never ever go away like they want us to.
Honda of Ft. Myers (a Sonic Automotive dealer) general manager Sanjay Prakash had told me in our telephone conversation last week he doesn’t let people down or leave them hanging. Said he was going to talk to Honda and get back to me. Havn’t heard from him or Honda. I e-mailed him this morning and asked how it was going with Honda, again no response.

I guess tomorrow is media day.
 

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Discussion Starter #20
Unfortunately my stress level drove me into a heart attack last Thursday. I spent the past few days in the hospital having stents put in my arteries. I’ll be back though Honda, you can count on it.

I can’t believe Sanjay prakash of Honda of Fort Myers said in an email to me he would talk to Honda and get back to me. When I told Sonic Automotive this and that I had not heard from him, I soon get a call from Sanjay claiming there must have been some misunderstanding. NO, there was no misunderstanding, you Sanjay Prakash and Honda are both weasels.
 
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