I bought a set of Monroe quick struts (complete assemblies with springs, etc.). I was going to put them on myself, but at the last minute decided to have my usual (independent) garage do the work. After they replaced the struts they told me that it pulls slightly to the right and to have it aligned (as I expected).
So I took it to a nearby tire & auto place and they did an alignment but said, as I was leaving, "we aligned it but it still pulls to the right a little, the people that put the struts on may've done something wrong". It was the end of the day and I was in a rush so I didn't question them hard on this but when I drove it, it pulled to the right even worse.
I took it back to the garage that put the struts on and they put it up and looked it over and said everything looked okay and then proceeded to tell me that they'd never take anything to that particular tire & auto shop because they do poor work, then recommended an alternative tire & auto shop.
This second T&A shop did an alignment and the "before" on their sheet showed 4 adjustments out of whack. So the first T&A shop screwed up, case closed....so I thought. The van STILL pulls to the right. Not as bad now, but still enough to be annoying.
So could the first garage that put the struts on have screwed something up? I just don't understand how it could be aligned perfectly and still pull. We swapped the front tires side-to-side and that didn't make any difference. Could the struts themselves be defective and cause this?
thanks!
So I took it to a nearby tire & auto place and they did an alignment but said, as I was leaving, "we aligned it but it still pulls to the right a little, the people that put the struts on may've done something wrong". It was the end of the day and I was in a rush so I didn't question them hard on this but when I drove it, it pulled to the right even worse.
I took it back to the garage that put the struts on and they put it up and looked it over and said everything looked okay and then proceeded to tell me that they'd never take anything to that particular tire & auto shop because they do poor work, then recommended an alternative tire & auto shop.
This second T&A shop did an alignment and the "before" on their sheet showed 4 adjustments out of whack. So the first T&A shop screwed up, case closed....so I thought. The van STILL pulls to the right. Not as bad now, but still enough to be annoying.
So could the first garage that put the struts on have screwed something up? I just don't understand how it could be aligned perfectly and still pull. We swapped the front tires side-to-side and that didn't make any difference. Could the struts themselves be defective and cause this?
thanks!