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i know some shady warranties will try to get out of paying for any claims by having all sorts of regular maintenance requirements.

does honda care have anything similar to that? i consider it (correctly or not) to be an extension of the factory warranty so that if i get oil changes at my local jiffy lube and not the dealer that it won't void anything. or if i miss an oil change they won't screw me on an electrical problem.

so to that end, i'd like to know if anyone has actually made use of the hondacare program for something that is no longer in the normal warranty and how the process was.

TIA
 

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Several folks have used it. It works just fine. Take it to stealer. They diagnose the issue and call in the claim (for all the covered things) and then call you and tell you that your car's ready.
 

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I am in the same boat as vqdriver...
Honda Care wants to see that you have had the maintenance done by either a dealer or other service center... Keep your recipts...
I myself like to do my own oil / tranny fluid changes... Not sure how to handle that.
 

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I used the HondaCare Warranty twice on my van. No issues with them covering the repairs. Had the clock light replaced and transmission replaced.
 

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Hello all
I am a new 2011 Ody owner.
In my case, I just received the hondacare welcome kit last night and was going thru it. From what I infer, it does look like the warranty does not cover a whole lot of moving parts in general (anything other than tranny) and anything that has a chance of failure(even remote chance including hoses and pipes in radiator). All the regular maintenance like breaks, alignment, oil change anyway are out of the picture. The things they are definitely covering are the electricals(like power doors, seats, audio etc). That too the workmanship defects right? So in view of these is it really worth it??
I am new to this warranty plan thingy, so the sales pitch of the finance was too good to be true from the go. So I knew I had to wait to do my own research. But I had to bite the bullet for the APR. I am glad I found quite a few of you who are using(or used) it. Although it is one type of insurance, but its a different gamble. So why do you think its a fair price to pay. Can some of you share what services you got done using this warranty?

Thanks in advance.
 

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All the regular maintenance like breaks, alignment, oil change anyway are out of the picture.
I don't think I have ever seen an extended warranty that covered routine maintenance items.



That too the workmanship defects right? So in view of these is it really worth it??
I would think that most "workmanship defects" would be discovered during the initial warranty period. If something breaks after 3 years or 36k miles, would you really consider it a workmanship defect?
 

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I don't think I have ever seen an extended warranty that covered routine maintenance items.



I would think that most "workmanship defects" would be discovered during the initial warranty period. If something breaks after 3 years or 36k miles, would you really consider it a workmanship defect?

I am not saying they need to cover routine maintenance as part of this warranty. Just going thru items that one would go through as part of the up keep of a Ody.

I agree "workmanship defects" would be uncovered pretty early in usage.
eg: Think of tranny. Under original warranty it is covered 3year/36K any way. So by extending beyond 3 years can they deny tranny problems are normal wear and tear ?

So in other words there are not many uses for "warranty" other than that one odd vehicle which truly has quite a few issues, and would have been better off with extended warranty.
 

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I remember reading my HondaCare contract and it covered a LOT more than what mavsfan is indicating.

Lets say it includes nothing but the Audio and NAV system. I am sure neither are going to last the 8 years and half or more of the price of the warranty would pay itself with one system failure between the Audio, NAV or RES that I have.

Are you sure mavsfan, you are reading the right list? The one I remember reading was NOT a short one by any means.

** Edit **
Official preliminary information on Honda's site
http://automobiles.honda.com/information/honda-care.aspx

Dealer information
http://www.jayhondacare.com/Coverage.htm

The actual HondaCare contract looked more like the dealer list above. Not sure why mavsfan feels the plan is worthless.
 

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I will chime in here too about what Hondacare covers. I remember the list being pretty extensive. Most major mechanical and electrical systems were covered. The exclusions seemed to be wear items, cosmetic items, exhaust system (including cat. converter), belts, hoses, radiator. I am sure if proper maintenance could not be proven, that would cause denial, but I think receipts should be enough.
 

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I remember reading my HondaCare contract and it covered a LOT more than what mavsfan is indicating.

Lets say it includes nothing but the Audio and NAV system. I am sure neither are going to last the 8 years and half or more of the price of the warranty would pay itself with one system failure between the Audio, NAV or RES that I have.

Are you sure mavsfan, you are reading the right list? The one I remember reading was NOT a short one by any means.

** Edit **
Official preliminary information on Honda's site
Honda Care for New Honda Vehicles - Plans & Benefits - Official Honda Site

Dealer information
Honda Care Vehicle Service Contract - Coverage

The actual HondaCare contract looked more like the dealer list above. Not sure why mavsfan feels the plan is worthless.
I am not disagreeing with the fact they do cover a good number of things but with lot of caveats.
This is the first time I have been privy to a warranty contract. I do understand the normal wear and tear are not part of this contract.
On the face of it, it occured to me they have cleverly excluded anything that has a scope for failure. I am specifically quoting the section "IV WHAT IS NOT COVERED"
Once you exclude the regular maintenance (oil changes, battery, wiper blades, bulbs, tires, brakes, Sensors like O2, ABS, bunch of pipes and hoses, filters and catalytic converters) there are very few parts that one would touch or replace if a vehicle is not abused. For instance, if axles are included and bearings, nuts, calipers, drums etc excluded you really are not covering much. I am thinking one would almost never have to replace a axle on a car that is subject to normal wear and tear. A worn out bearing or fixture is anyway our responsibility.

Also in one shot they seem to exclude "Console" as well. I was just apprehensive someone might quote this fine print and not cover any malfunctioning multidisplay or sensors from dashboard. Tranny is covered but cables, clutches, gearlever, pilot bearing are all exempt.
Hope I am not being too cynical. The colorful picture painted to me by my saleswoman threw me off. I never expected regular maintenance, but really her mention of Timing belt sold me(besides the APR bait). I thought: "you cant go wrong with this, heck one round of timing belt replacement I would make up few hundreds of what I paid and probably something else would make up for the rest." It turns out timing belt if broken right away only would be replaced. IMO 99.9% of the cars that are on roads would never have to get theirs changed in the first 80K miles are so. Some may not even get one in their life time. But given a chance I thought I would get one at the recommended time and be done with.
Anyway I apologise if I was being over analytical with it. But hey I wanted to see if its really worth it. Thats all. I am not stating anything. I am slightly on the NEY side of it and want to see someone who really got the value out of it to be swayed thats all.

Sorry for the long post!
 

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You are being too cynical and over analytical about the whole thing.

On the bright side, you have 30 days from purchase to return the warranty for a FULL refund and you can return it even after the 30 days with a pro-rated refund if you feel so strongly that it doesn't cover much. ;)
 

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You are being too cynical and over analytical about the whole thing.

On the bright side, you have 30 days from purchase to return the warranty for a FULL refund and you can return it even after the 30 days with a pro-rated refund if you feel so strongly that it doesn't cover much. ;)
I knew you would say that :(
You can call it the reality sinking in or something else, but lately I have seen some run-ins with claims both firsthand and 2nd. So I sort of felt that way.
Thanks anyways for your inputs.
 

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Mavsfan- I had all you same feelings / thinking about it. To me it was not worth it for the $2200 the dealer was trying to charge me at time of purchase (not even Hondacare). I did feel that the Hondacare 8/120K was worth it for the $1250 I paid for it online even with the exclusions. Mainly I wanted coverage for electronics (ours is navi & res) and tranny (had an '01 with issues).
 

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Trust me..I have used it many X!!! With this hunk of shiat. The warranty has paid for itself 4 fold.

Let me give you a little advice.......If you do need to use it....always call Honda Care on Items the dealer tells you are not covered. The dealer either Lied or was clueless about what the Warranty covered and did not cover. Honda made my dealer reimburse me several x for things that were covered that they told me were not. The even tried to fock me out of a rental car for one issue that took all day.....Honda care called them and rheemed them a new ANUS. Honda care is very good!!
 

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I am not disagreeing with the fact they do cover a good number of things but with lot of caveats.
This is the first time I have been privy to a warranty contract. I do understand the normal wear and tear are not part of this contract.
On the face of it, it occured to me they have cleverly excluded anything that has a scope for failure. I am specifically quoting the section "IV WHAT IS NOT COVERED"

Hope I am not being too cynical. The colorful picture painted to me by my saleswoman threw me off. I am slightly on the NEY side of it and want to see someone who really got the value out of it to be swayed thats all.

Sorry for the long post!
Well, I have never been one for extended warranties myself, on my used van they wanted over $3k ! I knew that if the transmission went bad and needed rebuild, there are shops that can do it I trust for below $2k, so I should be ok. And like CNN and others I do nearly everything myself anyway.

They price them so they MAKE MONEY on average. They have much better information on the average repairs of these vans than we do, and they price the coverage accordingly. If you have a lemon, well you made out, but like going to Vegas, more people lose than win.

But sort of like life insurance, if it makes you sleep better at night, then go for it. However if you are pretty confident and keep that cash you would spend available to stick into a repair, I might not do it. In my case, the used van was going to jack the cost up too much for my taste, so I opted out...but some motor mounts and AC repair, torque converter, etc would make it pay.
 

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Honda Care is a good warranty. I just replaced my '02 Odyssey with an '11 and bought the 8/100k mile plan. And there is a very good reason I bought it, between July '05 until July '09 (period between end of original warranty and HC expiration), Honda Care covered each of the four major warranty repairs my '02 Odyssey needed - AC compressor x2, transmission sensor and alternator. It easily paid for itself 3 or 4 times over.
 

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Honda Care is a good warranty. I just replaced my '02 Odyssey with an '11 and bought the 8/100k mile plan. And there is a very good reason I bought it, between July '05 until July '09 (period between end of original warranty and HC expiration), Honda Care covered each of the four major warranty repairs my '02 Odyssey needed - AC compressor x2, transmission sensor and alternator. It easily paid for itself 3 or 4 times over.
It's too bad you need to out that kind of insurance, but obviously worth it.

Same here, replaced my '02( which had no major issues) with a 2011. I will probably get HC this time around (rolled the dice with the '02 and won). Can I ask how much you paid for your 8/100K plan?
 
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