I was given the build date as 10/29. Then the dealer informed me on 11/01 that the van has been shipped and also gave the vin number. It takes 17 hours to build the van once the build date is confirmed. Depending on your location and the site where it is build (Canada/US), it should not take more than 10 days to have the van at the dealer. Also some dealers put the van's vin number etc. on their web page under new inventory, just to attract customers. But once he gives you the vin #, then the chances of it going to some one else are very remote. I would also suggest to keep calling the dealer at least twice a week, specially on tuesdays and saturdays as on these days they have some updated information coming in. Good luck!!!