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bmaguire

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Discussion starter · #1 ·
I have a 2019 Honda Odyssey Elite that has a major issue and I need some help. The problem occurs randomly and is hard to replicate on demand (for the dealership, for example), and so the dealership is not acknowledging the problem and is offering little to no assistance. I am hoping that others have experienced it and can offer some solutions.

Roughly once a month, while driving and either coming to a stop (i.e. stopping for red light) or coming out of a stop (i.e. traffic light turns green) the car will shut off. The engine will stop, similar to if the auto idle stop 'feature' kicks in (to stop the engine), but no only will the engine stop, but the whole electronics will briefly stop. Then, very quickly, the electronics will automatically come back on and a message appears briefly on the dash saying 'Right sliding door problem'. From there, the car automatically puts itself back into drive and starts up, as if the auto idle stop feature was kicking in (this time to start the engine). The 'Right sliding door problem' message disappears as quickly as it appeared, and all seems fairly normal from there.

This may seem like a minor issues, but it happens at very inopportune times. For example, today I was attempting to make a left turn across 5 lanes of oncoming traffic on a major road. I had an unprotected green light. As soon as the last oncoming car passed, I hit the gas to make the turn. Almost as soon as I hit the gas, the problem occurred and the car engine stopped, but the car kept going into the lanes of oncoming traffic. Luckily, a car didn't hit me before I was able to restart the car and clear the intersection. But it seems like just a matter of time before a major accident occurs.

Has anyone else had similar issues? I suspect that it has to do with the auto idle stop. I try to disable this 'feature' each time I drive the car, and the problem never occurs when the 'feature' is disabled, but I don't always remember, and there is no way to permanently disable the 'feature'.

I would appreciate if anyone on the forum could point me to other threads on the topic, or confirm they have had similar issues. Thank you.
 
Most likely battery connection/grounding problem. Check those connections on the battery and especially the ground wire.

Tell the dealer you almost got into accident due to it shutting off and see if they can help or call Honda Customer Care and tell them to document this. It sounds like something to do with electricals/wiring, also ask dealer to check the sliding door to make sure the recalls were done correctly and no connects are left loose there.


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You might also want to change out the battery. The factory battery is a bit weak compared to what you can get at any store. Costco and Walmart carry an H6 AGM battery that should be a substantial improvement over OEM in just about every way. These vans need a strong battery since everything is electronic and depend heavily on it and unfortunately Honda seems to have skimped a bit on it like other areas. Weak batteries can cause issues like this I have heard.
 
but I don't always remember, and there is no way to permanently disable the 'feature'.
There is, just like you can permanently disable VCM

 
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Discussion starter · #5 ·
Thank you all for the replies. A bit of online searching led me to the idlestopper product (thanks WiiMaster also for linking it). I ordered one and will install it and see if it remedies the problem. Sucks that I have to spend $80 and lots of my time to fix a 'feature' that could be deadly.

digitalextremes, I think you are on the right path. The Odyssey has also caused us problems with the battery running itself down when it shouldn't. I suspect a short somewhere, but don't know how to troubleshoot that. If the idlestopper doesn't fix it then I will ask the dealer to check to make sure the sliding door recall was done right (I don't recall this problem happening before that recall, so that could be it).

If neither the idlestopper nor rechecking the sliding door fixes it, then I will try Brik's suggestion of upgrading the battery out of my own pocket. If none of that works, it may be time to buy a new car.

I have driven Odyssey's for over 10 years. This is my second one, and my third Honda overall. There has been a definite degredation in engineering and quality since my first one. Sadly, I won't be buying Honda again.
 
I have driven Odyssey's for over 10 years. This is my second one, and my third Honda overall. There has been a definite degredation in engineering and quality since my first one. Sadly, I won't be buying Honda again.
You're right. I do believe the 3rd generation was the peak and it's gone down from there. 4th gen was okay, but 5th gen is when they started doing design in the USA, and with that came drastically reduced quality. I wouldn't buy a new Honda these days, but I would be okay with buying a used one that's a little older. Mid-2010s is probably where I'd cut it off.
 
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I had an intermittent problem that my mechanic could not reproduce or fix, until I caught it on video and showed him it was real. A camera set up to capture the dash and road would be useful to the repair shop and maybe a lawyer someday. Small investment to get dealer motivated.
 
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Discussion starter · #8 ·
Most likely battery connection/grounding problem. Check those connections on the battery and especially the ground wire.

Tell the dealer you almost got into accident due to it shutting off and see if they can help or call Honda Customer Care and tell them to document this. It sounds like something to do with electricals/wiring, also ask dealer to check the sliding door to make sure the recalls were done correctly and no connects are left loose there.


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I just checked the battery connections, and they look fine. The ground wire from the negative terminal to the car frame looks secure and intact. Pictures below. I will proceed with idelstopper attempted fix.
162635
162636
 
You're right. I do believe the 3rd generation was the peak and it's gone down from there. 4th gen was okay, but 5th gen is when they started doing design in the USA, and with that came drastically reduced quality. I wouldn't buy a new Honda these days, but I would be okay with buying a used one that's a little older. Mid-2010s is probably where I'd cut it off.
I have heard this multiple times and I guess its not true. All Odysseys after the 1st Gen were made in Alabama for the US market according to the Honda Odyssey Wiki. The 4th Gen was designed in Torrance CA USA by Catalin Matei. The 3rd gen was designed by Akio Fumiiri not sure where though. So the Ody has been an American car for generations now. I think most manufacturers are going a bit down hill with all the new electronics they are implementing at a rapid pace. It will take some time for it to get sorted out. Too many changes in a very short period. I wish they would not change major design tenants like the suspension or the parking brake or the shifter since they really don't need to be updated. Focus more on the new tech and don't ruin things you have had right for so many years. Hopefully there is enough push back or out cry that they listen.
 
I think most manufacturers are going a bit down hill with all the new electronics they are implementing at a rapid pace.
Yeah, and also new interconnections between those electronic systems. That can make for more difficult problem diagnosis when a symptom (e.g. OP's shut down) is far removed from a cause (e.g. OP's sliding door, or something else?).

This is all part of the evolution toward the fully autonomous car. Will they have all the bugs worked out when it arrives?
 
It could be defective battery or they pinched some wires while doing recall work on the doors. Battery replacement is relatively cheaper and as someone mentioned above Costco have better batteries.

If I were you, I would tell the dealer the issue started after the recall work and tell them about the door error you get (is it always the same error about the same door?)

I would also call Honda care and open a case and tell them this is a safety issue. Honda may have info from other such cases abs may tell dealer what to do. (Dealers listen only to Honda and get instructions from Honda tech before doing anything)

Let them check the door wiring and see what Honda can do then if that doesn’t fix the issue then replace the battery as third option in the order of priority.


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I have heard this multiple times and I guess its not true. All Odysseys after the 1st Gen were made in Alabama for the US market according to the Honda Odyssey Wiki. The 4th Gen was designed in Torrance CA USA by Catalin Matei. The 3rd gen was designed by Akio Fumiiri not sure where though. So the Ody has been an American car for generations now.
3rd gen was Japan.

So you can see, even in 4th gen there was some poor design, and it only got worse in 5th gen, designed by Randall Smock.
 
3rd gen was Japan.

So you can see, even in 4th gen there was some poor design, and it only got worse in 5th gen, designed by Randall Smock.
Well personally I think the van looks much better as time has gone on. I have owned 3rd, 4th, and 5th Gen. Overall my favorite was probably the 4th Gen. I really still like the 5th Gen but there are some rather large changes that I do not like. Too soft suspension, e parking brake, no more neutral for emergencies, keyfob issues, AutoStartStop, oil plug and filter placement suck, no wireless carplay, stupid placement of the blind spot monitor not in the mirror, needs more LED bulbs, trans not easily servicable, not ready "safety" controls, OEM battery under speced, no 3rd row speakers, and VCM issues. That is the list for now. Many of these problems are seriously dumb changes that just show the new designers don't understand what has made the Odyssey successful over the years. I do like the 10 speed tranny, the infotainment but its missing a larger screen and more customizations, the digital dash, better gas mileage without sacraficing reliability, magic slide, better safety.
 
Discussion starter · #15 ·
The ground connection to the chassis on our 2019 Ody was not good. Here's a link to our problem and fix.

Could this possibly fix some of the electronic gremlins...

Raptor88
Seems crazy that they would have had this oversight, but since your solution is essentially free and just takes 10 minutes I will give it a shot. Still going to install the idlestopper, since I hate the AIS 'feature'. But this can't hurt. Thanks for posting.
 
Seems crazy that they would have had this oversight, but since your solution is essentially free and just takes 10 minutes I will give it a shot. Still going to install the idlestopper, since I hate the AIS 'feature'. But this can't hurt. Thanks for posting.
Did any of your fixes work? My van has gotten the exact same error while driving a few times now.
 
Discussion starter · #17 ·
Did any of your fixes work? My van has gotten the exact same error while driving a few times now.
So, as an update, I did a couple things.

1. I installed the Idelstopper. It wasn't easy to install. Be prepared to take a lot of your dashboard molding apart and get your knuckles scraped up a bit. But, once installed it works as advertised, and has completely stopped the annoying idle stop.
2. I installed a new ground wire per Raptor88's suggestion. This doesn't seem to have had any impact that I can tell.

So, after doing the above: I haven't had the same issue of the car stalling out after a stop. But, on several occasions the car has a hard time starting up in the morning. Almost like the battery is dead or near dead. So, it is possible there is still some electrical leakage somewhere.

At this point, I will likely try Brik's suggestion and replace the battery with an upgraded H6 AGM battery.
 
So, as an update, I did a couple things.

1. I installed the Idelstopper. It wasn't easy to install. Be prepared to take a lot of your dashboard molding apart and get your knuckles scraped up a bit. But, once installed it works as advertised, and has completely stopped the annoying idle stop.
2. I installed a new ground wire per Raptor88's suggestion. This doesn't seem to have had any impact that I can tell.

So, after doing the above: I haven't had the same issue of the car stalling out after a stop. But, on several occasions the car has a hard time starting up in the morning. Almost like the battery is dead or near dead. So, it is possible there is still some electrical leakage somewhere.

At this point, I will likely try Brik's suggestion and replace the battery with an upgraded H6 AGM battery.
Was a battery and charging system test done at all? That should have been step 1.
 
Discussion starter · #19 ·
Was a battery and charging system test done at all? That should have been step 1.
I have tested the battery using a multi-meter. When the car is off, it reads 12.2 volts. When the car is running, it reads 14.2 volts. I realize these are within spec and indicate a good battery, but this has been a hard problem to diagnose because it is intermittent.
 
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