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Major Silver Paint Problem Revisited

4691 Views 38 Replies 19 Participants Last post by  schnauzer
I just wanted to update everyone on the board to say that the major paint problems are still happening with the Starlight Silver paint. I have a 2001 EX with the cloudy paint problem, and I have seen 2002 with the same problem both on the road and on the lot.

I am now working through the Better Business Bureau Autoline to receive a settlement from Honda regarding my paint problem. They had originally only offered to re-paint my van, including voiding the Honda paint warranty upon doing so. This meant that if there were further problems after that, I would have to fight the body shop rather than Honda. It was a very easy way for Honda to wash their hands of the situation.

I was also told by a Senior District Service Manager that the clouding was "characteristic" of their silver paint, and that they still offered silver becuase it was such a popular color, even though they have ongoing problems actually painting it!

To make a long story short, think hard before ordering or accepting delivery of a silver Ody. I didn't see my paint problems at the dealer on a bright sunny day, but they were there. Sometimes you don't see them for quite a while since you have to have a precise lighting condition! Just beware of this ongoing problem and of Honda's lack of commitment to make the customer happy.

I paid $27,000 for a lousy paint job!

01 SS EX

[This message has been edited by daddy2twins+1 (edited 01-24-2002).]
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Well thanks for the post..we were thinking of a silver Ody, but now I have really decided to wait..not to count the other problems people are having with their new Odys. Honda it seems is jerking their customers around and all that for Van that costs MSRP!!.

-95 Toyota Corolla DX
-95 Honda Civic
-82 Mazda B2000
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