Major Silver Paint Problem Revisited

I just wanted to update everyone on the board to say that the major paint problems are still happening with the Starlight Silver paint. I have a 2001 EX with the cloudy paint problem, and I have seen 2002 with the same problem both on the road and on the lot.

I am now working through the Better Business Bureau Autoline to receive a settlement from Honda regarding my paint problem. They had originally only offered to re-paint my van, including voiding the Honda paint warranty upon doing so. This meant that if there were further problems after that, I would have to fight the body shop rather than Honda. It was a very easy way for Honda to wash their hands of the situation.

I was also told by a Senior District Service Manager that the clouding was "characteristic" of their silver paint, and that they still offered silver becuase it was such a popular color, even though they have ongoing problems actually painting it!

To make a long story short, think hard before ordering or accepting delivery of a silver Ody. I didn't see my paint problems at the dealer on a bright sunny day, but they were there. Sometimes you don't see them for quite a while since you have to have a precise lighting condition! Just beware of this ongoing problem and of Honda's lack of commitment to make the customer happy.

I paid $27,000 for a lousy paint job!

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Andy
01 SS EX

[This message has been edited by daddy2twins+1 (edited 01-24-2002).]