Bought OEM Honda door Window regulator from Bernardi Parts which took 1+ week to ship to Calif. Upon receiving it, one motor mount out of 3 which is part of the door Window regulator was completely cracked and then broke off. The shipping box did not contain any bubble wrapping. It only contained 2 thin paper which I believe is not adequate packing material especially for a heavy motor item being shipped. This poor packaging may have contributed to the damage to the motor. After 2 emails to Chris and 2 days later, I finally received pre-paid shipping label and Chris stated they'd ship replacement part as soon as my defective part return box is scanned by UPS, which I did this morning. I'm still waiting to hear back. Now, I have to wait at least another full 1+ week to get replacement part. With this negative experience with Bernardi, I would likely never purchase from them again.