I just bought an 02 TW EX-L From my local dealer in Bradenton, FL. The owner of the dealership lives in my neighborhood and told me he would sell me the vehicle at MSRP "no extras". I later called him to confirm the deal as MSRP, tax and title. He agreed. The salesman who contacted us to tell us the vehicle was in also confirmed MSRP,tax and title. When we went to sign the deal some 4 weeks later the order form has a $399.50 Delivery Charge on top of MSRP of $28690. I know EXACTLY what that is. It's a rip off. The finance guy (we paid cash) said the fee was non-negotiable because it was a permanent entry on their paperwork. He also said if he didn't charge us that other customers could sue them for charging them but not charging us!! We really wanted the vehicle (we sold our 2nd car a month ago) so I VERY reluctantly paid up. I have a call into the owner expressing my displeasure. I can't wait to get my survey!