<font face="Verdana, Arial" size="2">Originally posted by johnkalajian:
As I understood the process, the dealer gets the vin number shortly after the van is built and before shipment. It takes around ten days to get the van from the factory to the dealership. Dealer should have vin number before van is shipped.</font>
You were all right, and our saleswoman lied to our face. We got our vin# today. Our van shipped two days ago and as of 5 pm today, there is no arrival date set, but the new car manager estimated "second week of July".
We are pretty p-oed at this point. If the van wasn't coming in for 3 weeks, then say so. Don't tell us it is coming in the following week when you know for a fact it is not. An SS EX came in that was available, but why should we take an SS when my wife wanted MB and was told it was coming in by the end of the month? Our saleswoman knew all along it wasn't going to come in that early.
On top of that, they never applied for financing for us - so our quoted interest rate was simply an educated guess by the sales manager. This is not a minor detail either as I have had some credit problems in the past so the interest rate is key to the monthly payment, and our ability to afford an EX.
I have cards in my hand that they haven't seen yet. I will divulge the details when they get played out. I'd love to write about them, but you never know who reads this board.
[This message has been edited by digger (edited 06-29-2001).]