If you've been playing along at home, you'll know that I have been wrestling with a problem on my driver's power door lock. I thought I had it fixed whn I replaced the actuator at Christmas... but noooo. This is a 2002 EX-L with security system.
This thread just summarizes what I have learned - hopefully to help some poor bugger in the future with similar problems.
I am assuming your key can open any door lock on your car. If it can't then it is a lock cylinder problem. This post deals with power operation (switch or key fob) only.
1) if all door locks don't work (either by switch or remote) check the fuses. Also check that everything is closed including hood. Some people have reported a loose/ dirty hood switch will disable the security system and power door locks. A disabled hood switch is the only thing that will not show up as a light on your instrument cluster. Do a search for hood switch for more info. It is part of the hood latch.
2) If some doors work but one or more door don't work, the you'll have to do some exploring.
It could be:
a) the actuators,
b) the wiring, or
b) the multiplex control unit (between the passenger side under-dash fuse panel and the side wall that the fuse panel is attached to) that runs the whole thing.
Assuming you have not had an accident, done wiring in the area, or kicked those wiring packages near the under dash fuse boxes on each side of the car, then it does not seem that likely to be the wiring.
How to check the actuator.
If only one door does not work, then you should check the actuator. I just did the front driver's door on mine. Directions:
Ensure window is fully raised. Remove inside door trim panel (the whole thing) by doing the following
a) Pry out speaker grille. Remove 6 screws. Pull out speaker and disconnect wire harness.
b) remove power window control panel by prying up plastic screw cover and unscrewing the screw underneath is. Pull up back of panel and slide the front of the panel backwards to get the tab out that holds it down. Disconnect three electrical connectors & remove panel.
c) remove handle by exposing 1 screw under tab. Remove screw then slide handle assembly forward about 1/4" and pull towards the inside of the van. Remove the one electrical connector to the lock/unlock switch. The arm from the handle to the lock will need to be disconnected. There is a small plastic clip holding the arm to the handle - disengage it from the arm by rotating it 180 degrees, then pull arm up.
d) finally remove door panel. Use something soft to pry between the door panel and the door. (screwdriver with cloth?) Once you get it started you can use your fingers. It'll pop out in 6 or 8 places. Lift panel up from window at the back of the door, then slide panel backwards a bit so the front slides under the plastic rear view mirror cover. The lock should pop down through the hole in teh door panel when you do this.
e) you may find you did not disconnect the seat warmer wires. Do that now
With the door panel off, you need to peel back the white plastic vapour barrier on the back 12" of the inside of the door (top only - leave the bottom alone. ) There is one screw and one plastic rivet that you need to remove. The black caulking is not that bad - peel the plastic back and it will reseal pretty well when you push it back after.
To check the actuator, you need to disconnect it. Teh actuator is inside the door just under the door latch. There are two wire harnesses connected to it - a bigger one with three wires and a smaller one with two wires. The bigger one is used to signal whether the actuator is in the locked or unlocked position. The smaller one is used to power the solenoid in the actuator. You can disconnect these by feel with the actuator in place. Like all electrical connections, there are tabs that you need to squeeze in order to release the conncetion.
Ttemporarily reconnect all the electrical connectors on both the handle and the power window control panel. (i.e. door panel is not in place). Lock and unlock the doors using the switch on that door to make sure you've done it properly.
OK - finally you can check the actuator. With a voltmeter, measure the voltage across the two terminals of the smaller connector that you took off the actuator. There should be 12V there. When you lock (or unlock) the doors with the switch, you should find the +12 volt switches wires. (This is the power supply to the actuator... it acts in either direction depending on the voltage)
If voltage is present, then the problem is the actuator. If there is no voltage, then chances are the actuator is OK and the multiplex unit or wiring is at fault.
If the actuator is faulty, then you need to remove a lot to get there: rear power window guide channel... outer door handle, and some other screws and bolts with access from the back door. It's a real Rube Goldberg device but have some patience. Actuators are about $40
If its the wiring, then God help you find the break.
If its the multiplex unit... then remove the plastic rocker cover on te threshold of hte passenger door (it pops up), pull up the rubber/ plastic trim that covers the metal fold on teh bottom front of the door sill, and the pull off the entire plastic piece that covers the fues panel. Multiplex units are ~$140. 38850-SOX-A31
I haven't done the rest yet, but if its any more complicated that removing a bolt or two, I'll post more directions.
The interesting thing about the multiplex unit is that it provides two open/close signals. One is to the driver's door, and the second is to all other doors. So if your passenger door does not work but all others do, then the multiplex is fine. If the driver's door does not work but all others doo, then it could be multiplex or actuator because the driver's door has its own signal.
Like my other post on the sliding door center roller, I'll update this one as I learn more. Sorry - didn't take pictures!
This thread just summarizes what I have learned - hopefully to help some poor bugger in the future with similar problems.
I am assuming your key can open any door lock on your car. If it can't then it is a lock cylinder problem. This post deals with power operation (switch or key fob) only.
1) if all door locks don't work (either by switch or remote) check the fuses. Also check that everything is closed including hood. Some people have reported a loose/ dirty hood switch will disable the security system and power door locks. A disabled hood switch is the only thing that will not show up as a light on your instrument cluster. Do a search for hood switch for more info. It is part of the hood latch.
2) If some doors work but one or more door don't work, the you'll have to do some exploring.
It could be:
a) the actuators,
b) the wiring, or
b) the multiplex control unit (between the passenger side under-dash fuse panel and the side wall that the fuse panel is attached to) that runs the whole thing.
Assuming you have not had an accident, done wiring in the area, or kicked those wiring packages near the under dash fuse boxes on each side of the car, then it does not seem that likely to be the wiring.
How to check the actuator.
If only one door does not work, then you should check the actuator. I just did the front driver's door on mine. Directions:
Ensure window is fully raised. Remove inside door trim panel (the whole thing) by doing the following
a) Pry out speaker grille. Remove 6 screws. Pull out speaker and disconnect wire harness.
b) remove power window control panel by prying up plastic screw cover and unscrewing the screw underneath is. Pull up back of panel and slide the front of the panel backwards to get the tab out that holds it down. Disconnect three electrical connectors & remove panel.
c) remove handle by exposing 1 screw under tab. Remove screw then slide handle assembly forward about 1/4" and pull towards the inside of the van. Remove the one electrical connector to the lock/unlock switch. The arm from the handle to the lock will need to be disconnected. There is a small plastic clip holding the arm to the handle - disengage it from the arm by rotating it 180 degrees, then pull arm up.
d) finally remove door panel. Use something soft to pry between the door panel and the door. (screwdriver with cloth?) Once you get it started you can use your fingers. It'll pop out in 6 or 8 places. Lift panel up from window at the back of the door, then slide panel backwards a bit so the front slides under the plastic rear view mirror cover. The lock should pop down through the hole in teh door panel when you do this.
e) you may find you did not disconnect the seat warmer wires. Do that now
With the door panel off, you need to peel back the white plastic vapour barrier on the back 12" of the inside of the door (top only - leave the bottom alone. ) There is one screw and one plastic rivet that you need to remove. The black caulking is not that bad - peel the plastic back and it will reseal pretty well when you push it back after.
To check the actuator, you need to disconnect it. Teh actuator is inside the door just under the door latch. There are two wire harnesses connected to it - a bigger one with three wires and a smaller one with two wires. The bigger one is used to signal whether the actuator is in the locked or unlocked position. The smaller one is used to power the solenoid in the actuator. You can disconnect these by feel with the actuator in place. Like all electrical connections, there are tabs that you need to squeeze in order to release the conncetion.
Ttemporarily reconnect all the electrical connectors on both the handle and the power window control panel. (i.e. door panel is not in place). Lock and unlock the doors using the switch on that door to make sure you've done it properly.
OK - finally you can check the actuator. With a voltmeter, measure the voltage across the two terminals of the smaller connector that you took off the actuator. There should be 12V there. When you lock (or unlock) the doors with the switch, you should find the +12 volt switches wires. (This is the power supply to the actuator... it acts in either direction depending on the voltage)
If voltage is present, then the problem is the actuator. If there is no voltage, then chances are the actuator is OK and the multiplex unit or wiring is at fault.
If the actuator is faulty, then you need to remove a lot to get there: rear power window guide channel... outer door handle, and some other screws and bolts with access from the back door. It's a real Rube Goldberg device but have some patience. Actuators are about $40
If its the wiring, then God help you find the break.
If its the multiplex unit... then remove the plastic rocker cover on te threshold of hte passenger door (it pops up), pull up the rubber/ plastic trim that covers the metal fold on teh bottom front of the door sill, and the pull off the entire plastic piece that covers the fues panel. Multiplex units are ~$140. 38850-SOX-A31
I haven't done the rest yet, but if its any more complicated that removing a bolt or two, I'll post more directions.
The interesting thing about the multiplex unit is that it provides two open/close signals. One is to the driver's door, and the second is to all other doors. So if your passenger door does not work but all others do, then the multiplex is fine. If the driver's door does not work but all others doo, then it could be multiplex or actuator because the driver's door has its own signal.
Like my other post on the sliding door center roller, I'll update this one as I learn more. Sorry - didn't take pictures!