It's the weekend. Anyone going to take some measurements so if off from mine I'm armed with facts to bring to my dealership?Okay took a stab at measurements.
How do these compare to others?
Reference 2018 EX
View attachment 153079
And how full the gas tank is. The diagonal measurement should be the most accurate when comparing against other vans. All three are really helpful to have. Good idea.Hi Dmako,
2018 EX
70 inches, 51 inches, and 22 inches.
It's a little above freezing here and when I open the hatch, it starts at 69 inches. I can push it open 1 more inch to 70 inches. My second-row seats are out, so I don't really know if that makes a huge difference. The car sits on a slight slope of perhaps 5 degrees, with the back being at the low end of the slope. The car faces uphill. Again, don't know if that makes a huge difference. I also don't know how much variation Honda expects from one van to the next. There is probably some difference depending on how much wear there is on the rear springs.
Of course! Never thought of that, Pjones. My tank at the time of measuring was Full. ThanksAnd how full the gas tank is. The diagonal measurement should be the most accurate when comparing against other vans. All three are really helpful to have. Good idea.
Once again, Honda has a boatload of issues with their quality control. No amount of fuel will make this much difference!!!2018 EXL, nav res with full tank of gas:
22"
75"
57"
These are the measurements if I manually push the tailgate up all the way. It might go up further, but it was hitting my garage door.
Very interesting, Joyceru. It makes sense that the struts are the random element in the equation. If we assume that the stamping department creates all bodies equally (otherwise the rear hatch wouldn't even fit) and the hinge hardware is all the same, aside from slight variances in suspension "push or drop," it makes sense that the struts will determine how far open the rear hatch goes. What if the struts are filled with unequal amounts of gas or fluid (not sure which they use - I think it's gas)? That could make a huge difference. Perhaps the QC on the struts is below par. After all, we have seen poorly tightened battery terminals, body parts way out of alignment, and incorrect coolant levels in the AC units. Whose to say the struts aren't all created equal? Just a theory at this point.Same problem with tailgate not raising high enough and I am only 5' 3". At first dealership said that it was just how the EX was designed and they couldn't do anything but I got manager and district involved and they eventually replaced the struts. It is about 5' 11" now. I did not pay for the fix.
Any chance of getting paperwork on what exactly was done?Same problem with tailgate not raising high enough and I am only 5' 3". At first dealership said that it was just how the EX was designed and they couldn't do anything but I got manager and district involved and they eventually replaced the struts. It is about 5' 11" now. I did not pay for the fix.
Please tell us what the dealership did so I can go to my dealer for a fix. Can you photocopy the service ticket?Same problem with tailgate not raising high enough and I am only 5' 3". At first dealership said that it was just how the EX was designed and they couldn't do anything but I got manager and district involved and they eventually replaced the struts. It is about 5' 11" now. I did not pay for the fix.
My hatch lifts to about 5" 10" and is just barely high enough in some cases but not others. As mentioned earlier, I can squeeze another inch if I push the hatch up. Joyceru's repair is not all that wonderful but certainly better than what it was before. Joyceru's tailgate is only back to the original design height, which I believe is lower than previous generations.Same problem with tailgate not raising high enough and I am only 5' 3". At first dealership said that it was just how the EX was designed and they couldn't do anything but I got manager and district involved and they eventually replaced the struts. It is about 5' 11" now. I did not pay for the fix.