Does anyone know how to get a hold of Honda?
After visiting and talking to numerous dealerships on the net, by fax and by email, I ordered a 2002 MB EXL-NAV on July 6 at a local dealership. I was told that I would get the van no later than October, but probably in September, 2001. The dealership informed me a few weeks ago that the order had gone in for October production and I should have the van anywhere between October 15 and November 10 (did not talk about the possibility of September, now that I had given my deposit and ordered the van through them!).
I just got a call saying that Honda had changed the order without informing the dealership why (they say this is the first time they have had this happen since 1999, when the current method of ordering Odysseys came into being) - they have got an allocation for a MB EX without leather or the Nav!
This is terrible especially since I sold my previous van 2 months ago. The dealer says they have talked to Honda's regional rep and others but have not come up with any answer on why this happened. They also do not know if they order again for November production if the same thing will happen! I believe this is a good dealership but am without words to express my disgust at Honda.
Has anyone heard of something similar? Any recommendations on what I can do (besides get a different vehicle, which I am now considering)?
Any input will be greatly appreciated.
After visiting and talking to numerous dealerships on the net, by fax and by email, I ordered a 2002 MB EXL-NAV on July 6 at a local dealership. I was told that I would get the van no later than October, but probably in September, 2001. The dealership informed me a few weeks ago that the order had gone in for October production and I should have the van anywhere between October 15 and November 10 (did not talk about the possibility of September, now that I had given my deposit and ordered the van through them!).
I just got a call saying that Honda had changed the order without informing the dealership why (they say this is the first time they have had this happen since 1999, when the current method of ordering Odysseys came into being) - they have got an allocation for a MB EX without leather or the Nav!
This is terrible especially since I sold my previous van 2 months ago. The dealer says they have talked to Honda's regional rep and others but have not come up with any answer on why this happened. They also do not know if they order again for November production if the same thing will happen! I believe this is a good dealership but am without words to express my disgust at Honda.
Has anyone heard of something similar? Any recommendations on what I can do (besides get a different vehicle, which I am now considering)?
Any input will be greatly appreciated.