The RMV here in MA has improved by leaps and bounds over the past few years. Before you had to basically plan to spend the whole day there if you needed to do anything with a registration and a couple of hours for a license or ID.
Now it's a comparitive breeze. At the website, you can renew and order replacement registrations, order duplicate licenses and vanity plates, and pay tickets. You can do some of the same on a toll free number. You can check the wait times at registry offices before you go. They added greeters whose sole job is to ensure you get into the right line and have everything you need. They opened up license express offices and full service locations in malls and some are open on Saturday and evenings.
My last two experiences were great. I needed to turn in a plate and cancel a registration on an extra car. I went to a mall location on a Saturday and was in and out in 15 minutes. The second involved exhanging a 15 year old plate which had caused me to fail inspection for a new registration. I went to a regular branch on a weekday morning and was met with no line and was on my way in less than 5 minutes and no charge!!
Next month I need a new license. Based on my recent experiences, it'll be a breeze.
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00 EX - Taffeta White
MacNeil Deflector, Weathertech Mats, Mud Guards, Panavise Phone Holder,
Cheerios and Goldfish on floor and under car seats.