I was given the same 'reason' when I complained of the same problem on my '01 LX.
Don't believe it! INSIST that they tackle the problem!
See postings on this problem elsewhere in this site for possible fixes and the TSB from Honda.
In my case, I took it to 2 dealers to have it fixed - to no avail. I wrote to the president of Honda Canada and was advised to let the local dealer tackle it one more time, again to no avail.
Good luck!
Don't believe it! INSIST that they tackle the problem!
See postings on this problem elsewhere in this site for possible fixes and the TSB from Honda.
In my case, I took it to 2 dealers to have it fixed - to no avail. I wrote to the president of Honda Canada and was advised to let the local dealer tackle it one more time, again to no avail.
Good luck!