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Discussion Starter #1
My 2000 Lx is in for service today for a list of things:

Oil change, the tranny dieseling at ~52mph, the front caliper bang at slow speeds, the sliders rattling in their tracks while you slide them, and the rear vents sounding like nails-on-a-chalkboard when closing.

Both the service mgr and the tech told me Honda is aware of the squeal with the vents and they don't have a fix right now.

I've previously had the right-rear motor replaced to fix the squeal, but they don't want to keep disassembling the rear panel to replace the vent motor for fear of rattles/etc. I agree with them to an extent because the new rear motor stopped the screaching for 6 months or so, now it's back.

Anyone have the same problem? Any work arounds or solutions?
 

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This is one of my pet peeves with Honda. In all of the years I've had Toyotas, whenever a defective design showed up in a part that didn't work the way it was supposed to, the replacement for the part in question was a new design. This isn't to say that the redesign was a final solution or that it always worked (V6 head gaskets come to mind), but at least they tried. I never saw a replacement part that wasn't a change from the original, defective part.

Now we come to Honda. We're three years into this model and they're still having some of the same problems they had with the early runs. Spoilers that crack, window motors that squeal, brakes, transmission rattles, etc. It's not a deal breaker kinda thing, but it sure is annoying for a car line that's got such a supposedly good reputation. What the hell are the designers doing over there? Do they think the problems are going to go away without some re-engineering?

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Chuck
Click here for Ody pics, mods and fixes.
 

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No Chuck, the sad truth is we're still willing to sit on waiting lists & wait upwards of 2-3 months to get our hands on these. There's no incentive to fix such a hot-seller.

That's a shame because Honda should provide the same kind of attention to these matter regardless of whether its on their best-seller or worst. (What is the weakest Honda product right now anyway? The Passport?)

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Marvyn

2001 SS EX-NAVI (2000 mi)
Mud Flaps * Cargo Tray * Leather Steering Wheel Wrap * Blaupunkt 652 Speakers * Hyper-brand 'super bright' Headlights * Weathertech Floor Mats * PIAA Xtreme White 7440 Backup Lights
 

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<font face="Verdana, Arial" size="2">Originally posted by nyvram:
No Chuck, the sad truth is we're still willing to sit on waiting lists & wait upwards of 2-3 months to get our hands on these. There's no incentive to fix such a hot-seller.
</font>
That statement says in a nutshell what happened to the domestic auto market. "We don't have to make 'em good. Look, the idiots just buy whatever we make! They're only loyal to us."

I GUARANTEE, if that's their reasoning, that someday it will jump up and bite them square in the ass!



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Chuck
Click here for Ody pics, mods and fixes.
 

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Hmmm, getting back to the vents. Both of mine squeak too, after about 3 months of "sqeeeeeek"ing I finally convinced the dealer to change the two motors about 3 weeks ago. But guess what, the two new motors started squeaking 3 days ago. This is pathetic, our old 93 Grand Caravan LE's (unlike some other Chrysler vans, ours ran great with no major problems)vent worked perfectly for 9 years without a hitch, but Honda can't get theirs to work like it's suppose to for 3 weeks. To top it all of, the dealership refuse to replace the second set because they said it was "normal".


[This message has been edited by DDakRT (edited 08-02-2001).]
 

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Can Honda get away with not fixing an obvious problem? Can we get the media or some big auto magazine to write an article about something like this? What about consumer affairs, better business bureau? I don't have any problems with my ody yet, but I am pissed at Honda reading problems like this. I read a letter that was sent to me by Honda welcoming me to their Honda Family and how Mr. xxx Honda (I forgot his first name) always set high standard etc.. Whatever happens to this so called Honda's high standard? Someone out there oughta be on the consumers' side.

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'01 Starlight Silver EX
Totally Newbie now, but learning quick.
 

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<font face="Verdana, Arial" size="2">Originally posted by OddyNewbie:
Can Honda get away with not fixing an obvious problem? Can we get the media or some big auto magazine to write an article about something like this? What about consumer affairs, better business bureau? I don't have any problems with my ody yet, but I am pissed at Honda reading problems like this. I read a letter that was sent to me by Honda welcoming me to their Honda Family and how Mr. xxx Honda (I forgot his first name) always set high standard etc.. Whatever happens to this so called Honda's high standard? Someone out there oughta be on the consumers' side.

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From what I've seen, it depends on the dealer. Those vent motors should just be replaced repeatedly until he gets two that work.



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Chuck
Click here for Ody pics, mods and fixes.
 

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It does depend on the dealer. I got the motors replaced in one dealer, but they could not/want to fix my brakes, so I went to another dealer. The second dealer had great service (at first as I spoke to the service manager). Then as I took the Ody in, everything changed.

I think I am going to go back to my original dealer to get everything fix now.
 

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Apparently, there is a lemon law that defines a repeated problem on a vehicle as a lemon. I haven't gotten all the details yet, but after talking to a friend of mine who bought a Sienna with a problem. The problem was found to be a loose bolt. The dealer he brought his vehicle to refused to correct the problem, because they couldn't find the problem. After 3-4 times of bring the car in without results, my friend came in with a lemon law bluff. Voila, the dealer was freaked and got to work. They consulted the factory and basically pulled the engine compartment apart. They found the problem of a loosen bolt. This happened in San Jose, CA by the way. So there must be some kind of lemon law to protect the consumers. If the motor keep on malfunctioning repeated, it is a lemon. If I can find some details on this lemon law, I'll certainly post it.

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'01 Starlight Silver EX
Totally Newbie now, but learning quick.
 

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It may not be covered under the lemon law, I'm not sure, but it's certainly covered under your bumper to bumper warranty for three years or 36k miles against defects in materials and workmanship. They should be replaced over and over until they work right.

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Chuck
Click here for Ody pics, mods and fixes.
 

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I agree that this should be covered under warranty, but what a PITA for the owner of the car! Who has the time and/or patience to keep returning the car for work not performed? The dealers know this. Of course, this situation has been going on since Henry delivered the first one, and it ain't about to change in our lifetime, except for the few exceptional dealerships who care.
 

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Okay folks, I thought I'd revive this discussion now, since the '02's have been out for awhile. Does ANYONE with an '02 Ody have any squeaks coming from their vent motors (either opening and/or closing)? I'm asking this because maybe, just maybe, Honda has redesigned this part. (Okay, maybe it's wishful thinking, didn't think it'll hurt to ask...) Thanks for your response!
 

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ckonarske said:


I GUARANTEE, if that's their reasoning, that someday it will jump up and bite them square in the ass!


Yeah. Try these on for size.

"My 2002 Odyssey was my first Honda."

And...

"My 2002 Odyssey was my last Honda."

I would rather not say that. It's up to Honda whether I do or not.
 

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DTKWOK said:
Okay folks, I thought I'd revive this discussion now, since the '02's have been out for awhile. Does ANYONE with an '02 Ody have any squeaks coming from their vent motors (either opening and/or closing)? I'm asking this because maybe, just maybe, Honda has redesigned this part. (Okay, maybe it's wishful thinking, didn't think it'll hurt to ask...) Thanks for your response!
I guess we are talking about the vent windows open/closing. No squeaks yet. As its getting hotter around here now, i been using them alot when i 1st get in the van.
 

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Since we're not seeing any reports of 2002s with bad vents, maybe the problem is finally fixed.
 

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<<Does ANYONE with an '02 Ody have any squeaks coming from their vent motors (either opening and/or closing)? >>

Yes. Mine squeek on closing (I believe) only. Started about a month ago. I got my '02 in September - one of the early ones, so it was made in Canada. It is very annoying.

It is so good to be able to share experiences. I thought the squeeking was a unique event.

Concerning the repair issue, I work for a Japanese company here is NY. When there is a problem, they blame it on our manufacturing and we blame their parts. Sometimes getting to the truth of the matter is an issue of internal politics and in the meantime, the customer waits.

Bryan
 
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