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Evening All,

Feeling the bumps big time !!10200 on a 2002. Just had it in the dealer and asked to have shocks checked as they did oil change and tire change. They came back and said they found no problem with anything?? They thought tires were maybe overinflated did not check out either Any ideas?? Tia!
 

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For reference how long have you owned the van? Have the current ride characteristics changed dramatically recently?

Worn or poor performing shocks will give you a bouncy or swaying ride that feels too soft. Weak springs will cause a hard ride as the suspension will hit max travel too easily and you'll get a hard bump and loud bang when that happens.
 
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