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Just a quick question for anyone who knows: Do Honda dealers send satisfaction surveys for all service visits? I thought they sent them for everything. The reason I'm asking is that we had horrible service in January and have been waiting for a survey to blast them. (Perhaps they opted not to send one because they knew they were gonna get it from us...!)
 

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<font face="Verdana, Arial" size="2">Originally posted by moonatics:
Just a quick question for anyone who knows: Do Honda dealers send satisfaction surveys for all service visits? I thought they sent them for everything. The reason I'm asking is that we had horrible service in January and have been waiting for a survey to blast them. (Perhaps they opted not to send one because they knew they were gonna get it from us...!)

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I've looked into this myself. It's random. When I would fill one out they always sent me a coupon for a free oil change. When I didn't get one I called them because I wanted my free oil change. It was then that my dealer said that folks are randomly selected to receive the survey. Call or e-mail Honda directly.

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Dave
02 GG Odyssey EXL, Nose Mask, Cargo Tray, Mud Guards. Coming soon: Fog Lights(on hand), leather steering wheel cover(on hand), RES.
88 Ford Escort GT, My 150 mile a day commuter car
01 Oldsmobile Alero GOV
 
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