On the other hand...
Just got off the phone w/ PoronUSA and they were *incredibly* helpful. I think they're going to take care of me and this way I can avoid the autotoys customer service issues completely.
If there's something useful to come out of this post, its that Poron itself is a good resource to use if you have problems with your detector. The guy who answered the phone was the one who helped me; quite technical and gave me some additional testing ideas to isolate the bad component. He also said that he would ensure that I got exactly what I need, no charge, to get the unit working properly even if its a replacement.
Just got off the phone w/ PoronUSA and they were *incredibly* helpful. I think they're going to take care of me and this way I can avoid the autotoys customer service issues completely.
If there's something useful to come out of this post, its that Poron itself is a good resource to use if you have problems with your detector. The guy who answered the phone was the one who helped me; quite technical and gave me some additional testing ideas to isolate the bad component. He also said that he would ensure that I got exactly what I need, no charge, to get the unit working properly even if its a replacement.