Had to take my car to the dealer with sound quality problems with my infotainment. I took it to the dealer and they were able to see that the scratchy sound was heard on all settings, meaning Radio and XM. It also happened with while listening to music from the connected iPhone. The dealer is trying to tell me that this appear to be reception problems or on specific stations. I told them that it was happening with the XM Radio, the iPhone and the regular radio. It was more like an issue with the hardware, meaning the radio. I told them that I wasn't accepting their observation and to look into further specially since it does the same thing with the iPhone connected. Does anyone has had sound quality issues and, if so, how were they resolved. I am not taking a can duplicate BS since they heard the unit doing it. Good thing I bought the extended warranty 'cause I am getting ready to contact Honda Corp. to find out what else, if anything, can be done.