Yesterday morning the tailgate on our 2020 Odyssey refused to open. Neither the inside switch nor the outside switch does anything. I crawled in the back and checked the fuses and both are good.
Took it to the dealer in Florence, Alabama and they weren't able to find the fault with a cursory check and a reboot of whatever computer system is applicable. They said they need to keep it for at least a half day and "really tear into it."
i tried today to find the motor that operates the tailgate, but I had trouble removing all the plastic back there. I'm thinking that I just don't know the magic sequence of removing those parts. I also get the feeling that the entire headliner may have to come down.
Does anyone have experience with this or with removing all that plastic trim? Will it involve the side airbag back there for the third row seats? Is there a way to open the tailgate from the inside?
Thanks for any help or suggestions.
Hopefully the dealership was able to tell you that on page 737 of your Owners Manual there are instructions on how to open the tailgate manually. Or at least show/do it for you. I've attached a picture and PDF of the page.
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