Recently, I visited a Firestone for the balancing of my tires. (95 odyssey van) They said I also needed to replace the belt. 2 Weeks later I was stranded amid high traffic in Houston when the belt popped off. Dash lighted up like a Christmas tree, battery light on, power steering failed, air conditioner failed, eventually car died. I took it to a nearby firestone by wrecker where they told me the belt was off and the tension bolt was "sheared." The cost to repair was close to $700. I ask if the belt loss and sheared bolt were not a result of a mistake of the original belt change 2 weeks earlier. They said it could not be. Are they correct? should i seek arbitration?
Keith
Keith