I just tried mine and had no trouble lifting the whole package by the plastic handle without the strap. The strap seems to just be an assist and the lack of it shouldn't prevent pulling the seat up.
It sounds like the two parts of your seat are unlatched so when you pull the top one the bottom one pivots and starts to bind in the well. The only thing I can think to try would be to push down on the top piece to see if it would latch to the bottom and allow lifting the whole unit. If not, there's something wrong with the assembly that latches the two pieces together and no, you're not an idiot.
Good luck.
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Chuck
Click here for Ody pics, mods and fixes.
[This message has been edited by ckonarske (edited 07-29-2001).]
It sounds like the two parts of your seat are unlatched so when you pull the top one the bottom one pivots and starts to bind in the well. The only thing I can think to try would be to push down on the top piece to see if it would latch to the bottom and allow lifting the whole unit. If not, there's something wrong with the assembly that latches the two pieces together and no, you're not an idiot.

------------------
Chuck
Click here for Ody pics, mods and fixes.
[This message has been edited by ckonarske (edited 07-29-2001).]