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Hello All,
I have been reading the forums for a little while, and on Saturday, I picked up my new 2002 Odessey EXL-RES. And I'm very excited about it. I figured I would post about my experience.

My wife and I have a 10 month old son, and before Saturday we drove a 2001 Nissan Pathfinder. It was a great car, but not as roomy as we would have liked. Expecially once we have another baby, the Pathfinder just won't be big enough. My wife and I started tossing around the idea of a van, and at first we really weren't too excited about the whole prospect.

So we both started doing our Internet research, and pretty easily decided that the only van to consider was the Odessey.

I don't know how I missed the thread about the Silver paint being so flaky. I didn't inspect it that closely at the dealership, and I haven't noticed it yet. I'll have to run out at lunch and look at it closer. Yikes.

I went to several of the on line car buying sites and requested quotes on the Odessey EXL-RES. The way I see it...if I sent in email for the request, that's the way I want to communicate. Most dealerships called me and wanted to talk. Only one guy from one dealership actually responded via email, and of course I bought a car from him.

Milton Martin Honda in Gainesville GA is where we ended up buying our Ody. We paid less than MSRP, and they threw in some options at cost. I haven't done the research on the cost of these items, but it seemed reasonable to me. The 'mudflaps/stripe/protectant package was added in at $388.00.

The deal here was, that I was looking for the Starlight Silver EXL-RES. David Copous at MMH sent me an email and said that he had one on the lot. Some other customer had ordered one, and then changed his mind, and just wanted the EX.

I didn't go with the extended warranty from them. I couldn't remember what the cost was, but I know it was significantly less then their finance guy was wanting to charge me for it.

The whole thing just went so fast. I started thinking about getting an Ody on about Wednesday, and by Saturday evening, I was driving one.

I would HIGHLY recommend working with David Copous at Milton Martin Honda in Gainesville if you are in the market for a new Ody. He was very up-front, very responsive, and was very willing to work out all the details via email, so that there were NO surprises once we got to the dealership. It was a very smooth transaction, and I feel we were treated fairly and with respect.

Normally I do my Honda business at Honda Carland on Alpharetta Highway in Roswell. I don't know what is going on up there, but I was very unimpressed with them for my last several visits. This most recent visit, I inquired about the Odessey and the Insight. The sales guy basically said he had one Ody on the lot, and then told me he didn't know ANYTHING about the insight. Didn't even attempt to show me the Insight. They also didn't make any attempt to figure out how to get me the vehicle I was looking for in the Ody. The attitude I got from these people at Honda Carland was "We can't keep these things on the lot, so we really don't even have to work at all to sell them all day long. You come back when you are ready to buy whatever I happen to have on the lot that day. I'm really not interested in doing all the work that I'll have to do to order you what you want." So I went to Milton Martin, where they were as friendly and personable as you could want. I will be making the trip up there for all my future Honda needs.

Thanks,

Chris Hackett
2002 - SS EXL-RES
 

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<font face="Verdana, Arial" size="2">Originally posted by chackett:
<snip> ...I don't know what is going on up there, but I was very unimpressed with them for my last several visits. This most recent visit, I inquired about the Odessey and the Insight. The sales guy basically said he had one Ody on the lot, and then told me he didn't know ANYTHING about the insight. Didn't even attempt to show me the Insight. They also didn't make any attempt to figure out how to get me the vehicle I was looking for in the Ody. The attitude I got from these people at Honda Carland was "We can't keep these things on the lot, so we really don't even have to work at all to sell them all day long. You come back when you are ready to buy whatever I happen to have on the lot that day. I'm really not interested in doing all the work that I'll have to do to order you what you want."</font>
Wow, I think you might have actually found the Honda salesguy that provides TRAINING for all the other salesmen, IE the traveling seminar guy. I knew there must be one single source of training/attitude, and that guy sounds like it, he knows all the standard moves... :)

Good luck with your new van purchase, you will like IT much more than you enjoyed dealing with Honda sales practices!
 

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Yeah, the people up at Honda Carland in Roswell were just not worth dealing with. Now the guy I dealt with at Milton Martin Honda in Gainesville, GA was excellent. I would buy a car from that guy any day of the week and twice on Sunday. Very low (actually no) pressure, straightforward pricing, options at cost, and was totally willing to do everything by email. And he was responsive (I probably exchanged 20 emails with him in one day).

Thanks everyone, for all the candid, honest discussion of the Ody!

Chris Hackett
 

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The guy I'm dealing with (which started through the internet) seems to be pretty good, too. This dealership has 3 guys dedicated to internet sales. He told me that they are not allowed to deal with walk-in customers, only internet referrals. Consequently, they receive a normal salary, plus $100 per car they sell. As he referred to it, his livelihood doesn't depend on each individual sale as it does with other salespersons. I think that helps to decrease the pressure he feels he needs to apply to make sure he gets a paycheck every other week.

I'm sure it's not as easy as that, because I'd be bustin my butt for those $100 bonuses as often as possible, but it did seem to alleviate a lot of the bull.

Congratulations on the new Ody...can't wait to join you as a new Ody owner!

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01 Nissan Frontier SE CC
02 MB EX (Soon)
 
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