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This guy has posted multiple times about his failed transmission.
I have asked several times about changing the fluid, which hasn't received a response.

This guy probably rolled the dice and ignored the maintenance minder.
I checked his post history, and he probably is a forum troll. I doubt he has ever own a Honda vehicle.
Supposedly from his/her multiple posts, some TV station facilitated getting a refund from Honda so no longer an Odyssey owner. Wish there was a way where if you declare you are not an ODY owner, you cannot post anymore.
 
No issues here. I'm not saying there isn't an issue with the 9-speed that at this point merits Honda looking into it, but based on the sheer number of the Gen 5 Odysseys I see on the road every day, there would be rioting in front of the Honda dealerships if they all had issues.

Like many things, I think forums are a microcosmic representation of the ownership experience (for any vehicle). Because of Bimmerfest, I ride around in my 328i waiting for the day my electric water pump fails and I overheat and blow the head gasket. Ironically, I am not nearly as worried about the Odyssey.
 
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Discussion starter · #24 ·
Service Bulletin A19-124
I got this service done. I didn't have issues pre or post the software update. I did notice the dog clutch from 1st to 2nd after purchase but that disappeared after ~2k miles. There has been nothing that stood out so far. I just care for longevity of it all. Hoping this will last me awhile.

I'll keep posting here if things change. ~at 8k miles atm.
 
Supposedly from his/her multiple posts, some TV station facilitated getting a refund from Honda so no longer an Odyssey owner. Wish there was a way where if you declare you are not an ODY owner, you cannot post anymore.
Maybe that’s a nuisance with that one poster, but I would want to hear in particular from people who had problems so bad they changed brands. Otherwise it’s just a self-selection of fans who paint less of an accurate picture.
 
Service Bulletin A19-124
I got this service done. I didn't have issues pre or post the software update. I did notice the dog clutch from 1st to 2nd after purchase but that disappeared after ~2k miles. There has been nothing that stood out so far. I just care for longevity of it all. Hoping this will last me awhile.

I'll keep posting here if things change. ~at 8k miles atm.
Did you just ask the dealer to perform this TSB? Was it free? Im out of warranty. Im wondering if dealerships will perform TSBs for free upon request.
 
Discussion starter · #27 ·
Did you just ask the dealer to perform this TSB? Was it free? Im out of warranty. Im wondering if dealerships will perform TSBs for free upon request.
Technical Service Bulletin.
It should be done on vehicles taken in for service or are facing issues.
I asked for mine, the dealer was unaware of it but the Tech was able to find it and did it for me.
It's free of charge.

After the update I was told the ZF 9HP transmission has a 500mile learning period so it might take a while to get settled again. And I did not notice anything.
 
Discussion starter · #28 ·
Quick update:

Went over the learning 500mi period, my experience remains the same. (Not really able to go anywhere with the pandemic) So far I can't complain. Would love to hear from some long term / high mileage 9 speed owners on their experience.

Do we have any all together failures here? I did see several 10 speeds failing in the forums.
 
I have had a 2019 Passport for 20 months and over 12k miles and it has the same engine and tranny as the Odyssey and I have had zero problems with it. My previous car was a BMW 3-Series and I really hated it when I tried to accelerate after a right hand turn, it hesitated terribly (unless you alreay had high RPMs) but with the 9-speed, I can punch in after a turn and get power right away...!
 
Discussion starter · #30 ·
2019 Passport for 20 months and over 12k miles
Yeah, there are so many Honda's out there with this 9 speed atm. There had to have been refinements over the last few years. I know the 2016 Pilot, MDX, TLX had issues and some folks were hit hard. This is with anything new coming on the market.

Overall I feel like most of the complaints primarily come from the dog clutch shift patterns. Some will look for problems where there is none. A lot of folks might dwell a bit much in the thought of this is horrible and fall in to the zeitgeist. It's contagious :p I'm not denying that there aren't real problems for some people but there has got to be a bit of hysteria on the topic.


Like I've mentioned before, there are several 10 speed failures in the forums here. I still believe the 10 speed is better product, but it is new. Again, this will require refinements too. None of us know how long things will hold up because the vehicles are fairly new.

My goal is proper maintenance and care so that my van has long life. Still would love to hear form higher mileage folks. I'll keep updating this thread.

cheers!
 
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Discussion starter · #31 ·
Update

Now that my 9 speed updated with TSB guidelines a new problem is started.
driving on high 40s MPH and stop pressing gas paddle... car will gradually decrease speed and when it reaches between 41 to 39 MPH it down shifting. This down shift is felt jerk.
Visited dealer again. This time dealer is saying that they approach Honda to approve transmission replacement but Honda saying that clear the code and return vehicle to customer. Dealer said to me that they will try asking again next week that customer came back with issue. hopefully Honda approve to replace transmission.
I have only 11,000 miles on car, problem 1st felt at 1500 miles. I drive very much sober. This is my 1st brand new vehicle. Big disappointment with Honda 9speed.
I've experienced my first "Click" (not a nice click noise for lack of good way to explain it) but this is really hard to reproduce. Only occurs at a particular road with a particular hill going up. Guessing the conditions are just right. Nowhere else was I able to repeat this. As pulseps mentioned here

I have to be in ~41mph range. let go of the accelerator for bit and then give it more throttle while going up this hill the van will downshift and make this noise. Believe this is 5th to 4th gear downshift. Now there is no jerk but noise. Dog Clutch?
159712

This is approximately the grade of the road. Van moving L > R. Red dot is where this noise occurs. Now I've gone up many rolling hills, never able to reproduce this noise. even on this particular road/hill its about 20% of the time.

Other than this nothing else that stood out. ECO mode makes this thing lazy(er) although the transmission is lazy overall.

I'll take it to dealer and update back here again.
Cheers!
 
Discussion starter · #32 ·
Update on ☝

Noise is actually from 7-8 & 8-7 gear shifts.
There is a faint click on 4-5 & 5-4 gear, if you really listen for it.

The noticeable noise I hear is on that hill I mentioned earlier.
The noise on the shifting happens ONLY if I am really punching it, and driving more aggressively. This is exactly what I did to recreate the noise. Otherwise on normal driving there isn't anything noticable.

From all the technical jargon we are suppose to hear dog clutch on 4-5 & 7-8.
 
I turned 50,000 miles this week on my 2018 EX-L and have not had any transmission problems. Shifts are smooth as silk unless you are jumping on the gas and then you can feel them. I average 24 mpg in town and 28 mpg on the highway so you can tell I don't drive my van hard. My maintenance minder tells me I need a B3 service at the next interval which means oil, filter and transmission service. However, my dealer is telling me that I don't have to service the transmission until 100,000. I will check with Honda before the next service is due and make the decision on what I want done. I'd rather wait till 100,000 miles and get the transmission serviced, the timing belt changed and the valves adjusted. I am really pleased with my van overall.
 
Discussion starter · #34 ·
Shifts are smooth as silk unless you are jumping on the gas and then you can feel them. I average 24 mpg in town and 28 mpg on the highway so you can tell I don't drive my van hard. I am really pleased with my van overall.
thanks for the feedback. This is
100%
The noise on the shifting happens ONLY if I am really punching it, and driving more aggressively. This is exactly what I did to recreate the noise. Otherwise on normal driving there isn't anything noticeable.
The van likes to accelerate at a steady consistent throttle and sick to a decent speed. Any jumping around and fluctuation in throttle you are going to get the thing all confused. I am following this topic closely so that I can log it here.
 
I do believe that the Honda Dealer Mechanic Tech Reps have to go to a special school and a hospital, ok I have this backwards, frontal lobotomy than to a school that teaches them to use the standard cookie-cutter responses such as "Our Tech could not duplicate your problems", "I have never seen that before", "The cars salesman told you what?", "We do not have a Technical Bulletin on that".
We need to have a Honda certified liar app which automatically turns on the whole building paging system and pronounces the Technician/Technical Rep/Car Salesman or otherwise known as turkey vultures/Manager that their "name inserted here" is lying again and must admit the truth to the customer!
So you would rather a tech find something to replace even if its a lie, simply to not tell you that he couldn't duplicate it?
Do you realize codes can get sent one time based on something simple like you slipping on ice or something? so you'd rather a tech say, replace the transmission instead of saying, I cleared the codes and it didn't come back, IF it comes back replace it. Thats wild
 
So you would rather a tech find something to replace even if its a lie, simply to not tell you that he couldn't duplicate it?
Do you realize codes can get sent one time based on something simple like you slipping on ice or something? so you'd rather a tech say, replace the transmission instead of saying, I cleared the codes and it didn't come back, IF it comes back replace it. Thats wild
No, I’d rather a tech do their job and properly diagnose an issue rather than dismiss it. Forget just Honda, insert multiple brands and I have had SAs and technicians both claim they don’t see the problem while I’m on a test drive demonstrating it… wind noise, clunking, even cosmetic issues. After multiple complaints, amazingly, they find the issue and fix it.

They don’t have to lie to find a problem to fix. They need to listen to the customer and take the time to fix the problem at hand.
 
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Checking in with our 2019 EX-L ZF 9-speed (bought new) with almost 50k miles. We've experienced the hard shifting at the beginning that was fixed by the TSB and had jerky shifting at around the 30k mark that was fixed with a transmission drain and fill from the dealership and haven't had issues since. We don't baby our Ody and it's been driven hard (not a stranger to full-throttle accelerations). The transmission is smooth regardless of how much or little throttle we give it.
 
Discussion starter · #39 ·
Going to agree with @Yahmei and @Novalight I’m at 60k no issues.

I had a fuel service done which cleaned the throttle body and also recalibrated accelerator paddle. 9AT is working perfectly. No sluggishness even with Econ on.

think Most people blame this issue on the transmission.
 
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