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Dealer says he needs to get (drive) the car from another dealership (about 60 miles). Is that ok ?

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13K views 44 replies 23 participants last post by  lindros2  
#1 ·
Finalized the color, price etc and now the dealer says he need to transfer this car from another dealership and the car would have 50-60 miles on it by the time I receive it. I am worried on how they will treat the car during the drive, scratches etc. Has anybody done this before or will I be better off finding another dealer ?
 
#10 ·
+1

If they need to have the salesman in the car with you driving it, have them get a second employee to drive your salesman and you to your car. This will be an ideal time for you to drive the car for 50 miles to check it out in real driving conditions. But before you drive the car, do a really careful 360 check for any scratches or dents at the other dealership.

Be sure that there is no engine knock or other strange sounds while driving. Which means do not drive with the radio playing. Also drive part of the way with the driver's window down to hear any noises. Check out the a/c to be sure it's pumping cold air to your satisfaction.
 
#9 ·
The only thing bad about driving it from the other dealer is you do not get the chance to check out the ODY to see if fit & finish is good interior is ok with no alignment problems, on dents or scratches, windows have no chips, sliding doors work correctly, hatchback operates and seals and the list can go on. I certainly would not want to take it to a dealer 60 miles saying they did the PDI when you want the local dealer to do it, and best yet, be there when they do the PDI. I would tell them to bring it on a flatbed. How many cars get to the dealer's lot from a tractor/trailer and no dents or scratches...
 
#11 ·
OMG...it's an Ody and dealer trades are done like this every day of the week. It's not a high end exotic. Let the dealer go get the car. Most dealer trade drivers are retired and drive like a grandma. If the car is not acceptable to you when you get the chance to inspect it then reject it and have them get you another. The idea that they are delivering a used car to you because it has 60-70 miles on it is ludicrous.
 
#12 ·
Couldn't agree more with pkrface. It is very common to dealer swap to obtain a specific vehicle. Dealers use retired guys to transport dealer trades, most require them to be non smokers as well for fear the smell on their clothes would cause the van to smell. The warranty starts at the point of delivery to you so you aren't losing any warranty miles. Of course, inspect the vehicle at delivery as you would a vehicle from dealer inventory and have any problems, if any, corrected. The dealership isn't going to all the trouble of swapping vehicles (paperwork, possible checks back and forth and paying the transport driver, fuel etc.) to present you with a damaged van.
 
#19 · (Edited)
Couldn't agree more with pkrface. It is very common to dealer swap to obtain a specific vehicle. Dealers use retired guys to transport dealer trades, most require them to be non smokers as well for fear the smell on their clothes would cause the van to smell. The warranty starts at the point of delivery to you so you aren't losing any warranty miles.
I do not believe that the Honda Toyota warranty has any language that bumps up the miles covered to reflect odometer at time of delivery. I'd love to be proven wrong, but don't rely on what some random guy posts on the internet.

Oh, the dealer selling to YOU is responsible for PDI. So the suggestion that you go for a ride to fetch and drive back to your selling dealer to leave it there for PDI is...nuts. May even be contrary to Honda Toyota policy, as part of PDI is safety check.

Note: Edited after my handler woke me up and reminded me where I was. 🙃 Now considering a run for president in 2028.
 
#16 ·
This is a total nothingburger. No big deal. My 2016 RAV4 I bought new came from a dealer 50 miles away, Toyotas have a lot more specific color/option combinations than Hondas and to get the exact one you want with the correct factory-installed options and correct interior/exterior color you might have to get it delievered from another dealer stock. Obviously you can inspect the vehicle upon delivery and if it is not perfect you don't have to accept it just like a car with only a couple or few miles on it. My 2020 EX I lucked out and they had one in my color they had just got in and wasn't even on their website yet. This was confirmed by the July 2020 stamp on the doorjam and I took delivery July 30th with 5 miles on odometer, obviously part of the dealer prep.

And no dealership in their right mind is going to drive you 50 miles in their vehicle to go pick up the car. It's a Honda not a Ferrari.
 
#17 ·
@pkrface hit the nail on the had. This is just a regular dealer exchange. Nothing to worry about in principle; however, make sure the dealer gives you the VIN, so you can see the sticker on that car. You want to ensure that it comes with everything that's listed on the sticker for the car that you (thought you) finalized and that there aren't any price disparities. Test drive the car, inspect it visually, make sure it's what you want. Think about it. Why would the dealer be reckless with a car and run the risk that you tell him to go pound sand if it's not in new condition?

Don't worry about 50 miles. It's new. You could have easily bought it with 50 miles on it at your dealer with people test driving it. Make sure you check the odometer to ensure the mileage is indeed low and what you expect.
 
#18 ·
For comparison, I just bought a 2020 Subaru Ascent in August. The specific car I wanted was brought in from NJ to MD - about 200 miles. I didn't think twice about 200 miles on the odometer. Just do your due diligence to check out the car before the tailpipe goes over the dealership curb. If you are worried about any mechanical issues, etc., don't. You have a new car warranty.
 
#20 ·
I always thought the new car warranty started with the odometer mileage at purchase. Is this incorrect?

So, if I leased a brand new car for 3yrs/36K miles, but the car had 300 miles on it at delivery, then I can return it at 36,300 miles. But, the final 300 miles wouldn't be covered under a 3yr/36K warranty, since that would expire exactly at 36,000?
 
#21 · (Edited)
The lease is with a different legal entity than the warranty. Your second paragraph sounds right. Your first one: It's your thought, show something that supports it. Like all warranties for the last 20 years are available at Honda's website Toyota.com.

I'll add that my '15 TAh came with the 25k of "free" scheduled maint. I discussed with the service writer the timing of the 25k service. Rightly or wrongly, he emphasized that it could not be after it had turned 25000. So, I brought it in at like 24800. Maybe I got an ahole. I dealt with it.
 
#23 ·
The warranty start date is the date of delivery to the customer UNLESS the car was part of the dealer "demo" program, rental fleet, or similar. In those cases the car is put into "service" via those programs and the warranty clock starts ticking. The mileage technically extends to 36,050 in the case of taking delivery of a car with 50 miles on it, but quite frankly no dealer I know is going to reject warranty at 50-100 miles over. On top of that there is generally a "goodwill" period out to 5/50K if you know to ask for it. I had a driver air bag replaced around 42K because the seams had begun to split and all I did was ask nicely. It doesn't usually work for the nickel/dime stuff though.
 
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#24 ·
Agree with the comment to carefully check all options.

When my father bought a completely new car from dealer, I compared the window sticker to the actual car, and I discovered it originally came with alloy wheels and Michelin tires, yet on the car were steel wheels with simulated spoke wheel covers and Firestone tires...

...after some hassle, took it back and the dealer put on the correct wheels, chrome lug nuts and tires.

Later, I dug out the spare, only to find it was still Firestone. So after more hassle, finally got this dealer to replace the spare with the correct Michelin tire.

BTW, we never went back to that dealer, ever! And while most dealers may be honest, I suggest to use a “trust but verify” approach.

Oh, also, 50 miles is no big deal, though since dealers have a frequent flow of transporters dropping off vehicles, it would not hurt to ask if they can accomplish the movement using one of the car makers transporter... nothing to loose just by asking.

Good luck!
Please let us know how it turns out for you...
 
#30 ·
Oh, also, 50 miles is no big deal, though since dealers have a frequent flow of transporters dropping off vehicles, it would not hurt to ask if they can accomplish the movement using one of the car makers transporter... nothing to loose just by asking.
Yeah, that's not going to happen lol. Those transporters are loaded in sequence for their drop offs, the drivers restricted by electronic logs, and they are GPS tracked. Once the carrier drops the car at it's destination they are no longer legally responsible for it so the insurance is gone. Any driver that did that on his own would get fired and if you did arrange it through legit channels it would take you at least a month to get it picked up. I'm involved in the trucking industry, so this is accurate inside info.

As mentioned earlier in the thread there are small transport companies that specialize in moving 3-4 cars at a time, mostly to and from auto auctions. That's how it would happen if you insisted on the van being trailered and would probably add a few hundred bucks to the cost vs driving it. Some retired guy will get paid $30 or less for that trip and most of time they trade a similar valued car back, so it only takes one guy. With gas the dealer cost to do that is less than $50.
 
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#25 ·
I would agree with the statement that it’s still pretty much a brand new car with only 60 miles on it. I had the same exact thing happen when I picked up my 2018...BUT, I was never notified that it would have that amount of miles on it. I am used to having my new cars with 5-10 miles on them. I asked what was the reason for the mileage and the salesman told me they had to drive it from another dealership to the one I leased from. That’s fine and I can understand that...BUT, I know where this other dealership is and it is than 10 miles away. I would imagine it was used as a demo and miles were put on it from that, and that is how I was able to get a “deal” on my lease (without me knowing it was a demo).
 
#31 ·
We bought our then-new 09 Ody in FL. The color/equipment we wanted was 35 miles away and it was driven to the dealer we purchased it from. We have had this vehicle for 12 years now and the 35 miles made zero difference in its durability or performance. I would say get the vehicle and don't worry about it!
 
#32 ·
When I bought my 2013 it was at the end of the model year and 2014s were coming in. I bought the last 2013 Touring Elite in northeast Florida at the time. A dealer sent a retired dude in a used Camry to pick me up 60 miles away to take delivery, so it happens.
 
#35 ·
Can't believe this saga is still going on. SMH.

When we got our Maxima brand new on Jan 5, 1999, we did not test drive it (long story). We settled on a price and when the salesman went to pull it out, it was discovered that it had a manual transmission. They did have the same color same trim in auto. They wanted $1500 more. Settled on $500 more and then the sales man came back with a hung face. The automatic was a dealer trade from VA and had 250 miles on the clock. He knew us very well (5th brand new car purchase in less than 3 months) and knew we won't like the miles. We took a chance and took delivery and I still have that car. It did NOT make an ounce of a difference and after being worried for 2 days or so, we even forgot about the miles on it. We had driven 165 miles to Raleigh to buy it any way instead of buying it locally in Charlotte, NC. The OP here is way overthinking things and then all the responders are still going with the replies. :D

While we're already on the Honda v/s Toyota bus, I don't think the warranty cuts of exactly at 36K or 60K. It starts on what is put as current miles in the paperwork so our Nissan's warranties were 36250 and 60250 for both 3 year bumper to bumper and 5 year powertrain. Same was the case with the Accord we bought new and the Ody we bought new although, both had 2 and 3 miles on the clock respectively and we test drove both to add like 5 more miles on top.
 
#41 ·
It is unlikely the dealer your working with will tell you where they are getting the vehicle from, but I would just drive to the dealer that has the exact vehicle you want and buy it from them since you will get a better deal from the dealer that has it in stock. Since you know its 60 miles away just search dealers in that range.
 
#43 ·
Either way, the new vehicle is gonna' have 60 more miles when it gets to the buyer's driveway than if the local dealer had it in stock. Is it really worth driving a second vehicle an extra 120 miles to do this? And if the other vehicle is being traded in on the new, that's just another round of valuation and negotiation. To, perhaps, pay more net?