Posting because I believe some people have this scanner.
I have had a Foxwell NT510 scanner with the BMW software for about 5 years. The scanner was recently updated to the latest firmware when I also added the Honda software package.
Twice, once with a Honda Accord and another with a BMW, after scanning, the car refused to start. I get a click from the starter solenoid and no crank, just like the battery is dead. After jumping, the car starts with no problem, and continues to start after that. With the BMW (a 1999 540i) the scanner could not even read the VIN.
I have been seeing information about a bug that causes these symptoms, and the scanner is fixed after an update. Problem is I am at the latest update for this scanner (used a TF card).
Foxwell customer support is not being helpful, they want me to buy a newer scanner. It is also hard to communicate with them.
Anyone has experienced a similar problem? Did you find a solution?
I have had a Foxwell NT510 scanner with the BMW software for about 5 years. The scanner was recently updated to the latest firmware when I also added the Honda software package.
Twice, once with a Honda Accord and another with a BMW, after scanning, the car refused to start. I get a click from the starter solenoid and no crank, just like the battery is dead. After jumping, the car starts with no problem, and continues to start after that. With the BMW (a 1999 540i) the scanner could not even read the VIN.
I have been seeing information about a bug that causes these symptoms, and the scanner is fixed after an update. Problem is I am at the latest update for this scanner (used a TF card).
Foxwell customer support is not being helpful, they want me to buy a newer scanner. It is also hard to communicate with them.
Anyone has experienced a similar problem? Did you find a solution?