Well,
What was to be a Christmas come true became somewhat a nightmare. Our family purchased a 2013 Odyssey Touring Elite in Diamond White. The wife fell in love with it as they unloaded it from the transport truck. We took it home and within acouple of days my wife noticed some trash in the paint above the drivers side rear sliding door, above the window. Our Dealership was instructed to take a picture of the offending area for corporate office. the gave us a loaner and kept our new van for a week. Well this weekend I was applying the body side molding and while wiping down the passenger side front door I felt something. More trash under the paint. I am now seriously concerned about honda and Georgia's ability to make the product we have all come to expect. I know what occures during modern assembly of automobiles and during paint process. I am also aware of personal who are involved in quaility control to keep such as this from leaving the plant. My local dealership is providing us with a loaner vehicle at no charge, and have said they appreicaite our patience, I am sure they can see how anxious my wife is. I sent a email to honda via facebook detailing my experience and that while my confidence in my local dealership is intact, I can not say the same for honda corporate or the assembly plant in GA.
Maybe we should get some local talent, kindergartners to come in and fingerpaint the 2013 Odyssey's untill we can get the hourly painters retrained!
What was to be a Christmas come true became somewhat a nightmare. Our family purchased a 2013 Odyssey Touring Elite in Diamond White. The wife fell in love with it as they unloaded it from the transport truck. We took it home and within acouple of days my wife noticed some trash in the paint above the drivers side rear sliding door, above the window. Our Dealership was instructed to take a picture of the offending area for corporate office. the gave us a loaner and kept our new van for a week. Well this weekend I was applying the body side molding and while wiping down the passenger side front door I felt something. More trash under the paint. I am now seriously concerned about honda and Georgia's ability to make the product we have all come to expect. I know what occures during modern assembly of automobiles and during paint process. I am also aware of personal who are involved in quaility control to keep such as this from leaving the plant. My local dealership is providing us with a loaner vehicle at no charge, and have said they appreicaite our patience, I am sure they can see how anxious my wife is. I sent a email to honda via facebook detailing my experience and that while my confidence in my local dealership is intact, I can not say the same for honda corporate or the assembly plant in GA.
Maybe we should get some local talent, kindergartners to come in and fingerpaint the 2013 Odyssey's untill we can get the hourly painters retrained!